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173 Infobip Case Studies

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  • Segari 90% reduction in response time with fast and contextualized support

    Arsyad Amien Head of Customer Experience

  • Two-way SMS empowering customer support

  • CambioReal Better customer experience with our contact center solution Conversations

    Livia Cassel Business Development Manager

  • VRL Logistics Ltd Automating toll payment checking over SMS

    Raju Hiremath IT Assistant General Manager

  • Imagine CX Increasing revenue with innovative communication solutions via Infobip and Oracle’s partnership

    Katleen Carvajal Head of Marketing

  • Ubongo Edutaining kids with Whatsapp Business API powered by Answers

    Stephen Boustred Head of Digital Products

  • Spendgo Increasing loyalty program efficiency for businesses with omnichannel communications by partnering with Infobip

    Ivan Matkovic CEO

  • Unified communications cut donor churn by 33%

    Paula Costa Head of Marketing and Partnerships

  • LAQO Insurance elevates support with Infobip’s gen-AI and Azure OpenAI partnership

    Ana Zovko Director

  • nextbike Innovating transactional use cases with a secure and engaging rich messaging approach

    Tonio Bierhoff Head of Marketing

  • Gibraltar BSN 40% lower costs for e-policy delivery with WhatsApp Business Platform

    Chua Kim Soon Chief Operating Officer

  • One Acre Fund Driving 40k to 80k interactions per day through USSD Portal

    John Ohaga Africa Communications Manager

  • Makro 100% increase in conversion rate with personalized omnichannel eCoupon campaign managed with Moments

    Eakarin Leemaharoungruang Associate Director Marketing Trade Plan and Transformation

  • WhatsApp customer service channel reduces cost per contact by 10x

  • TLC Marketing Streamlining campaign management

    Ignotius maimela Client Services Manager
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