“We had a pretty major growth spurt during 2020 – Covid paired with the usual seasonality of online retail meant we were finding it a challenge to get on top of the backlog. Influx has been a fantastic addition to our operation. In 2020 our internal team went remote and …

“Since we started Animalhouse, my co-founder and I were handling all customer support by ourselves. The Influx team has been a huge help to us, answering tickets quickly and making sure the inbox is cleared. Plus, they match our brand by communicating in a fun, casual way while still being …