SupportNinja was created as an omnichannel solution for customer experience and back-office support. They started working with fast-growth technology companies in Silicon Valley and then expanded them client list to include nationalities around the world. Their service is vital to the core operations and functionality of consumer-focused apps, as well as software, e-commerce, and platform-based technology companies. SupportNinja now works behind the scenes, powering over 100 different brands.
"In the last year, the SupportNinja trained staff has taken on an increasing amount of tasks within several platforms throughout the company. SupportNinja agents meeting goals helps keep customer service …
“The support we get from SupportNinja is phenomenal. Working with them is easy and streamlined. SupportNinja has helped me have time to do other important tasks for my job.”
"The SupportNinja company culture is very customer-centric. I feel like most of my requests are handled effectively and expediently, not to mention, everyone I have worked with in the company …
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