SupportNinja was created as an omnichannel solution for customer experience and back-office support. They started working with fast-growth technology companies in Silicon Valley and then expanded them client list to include nationalities around the world. Their service is vital to the core operations and functionality of consumer-focused apps, as well as software, e-commerce, and platform-based technology companies. SupportNinja now works behind the scenes, powering over 100 different brands.
"The SupportNinja company culture is very customer-centric. I feel like most of my requests are handled effectively and expediently, not to mention, everyone I have worked with in the company have been all around great people."
"They can find a right person to provide great support. The team leader is very supportive and responsible."
"So far your team has been exceptionally responsive. Our group isn’t as organized as your typical clients, so there have been a few friction points on our end with understanding the speed and adjustments available in the on-boarding process."
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