“Spoonflower has had a consistently great relationship with Influx since the start. Huge kudos to the agents who all achieve/maintain a high CSAT score and exceed their KPIs. We use the Influx team as the benchmark for all customer support at Spoonflower and utilize their feedback for operational and service …

“We had a pretty major growth spurt during 2020 – Covid paired with the usual seasonality of online retail meant we were finding it a challenge to get on top of the backlog. Influx has been a fantastic addition to our operation. In 2020 our internal team went remote and …