"IBM Consulting brought a strong spirit of ownership, passion and commitment to this project. They didn’t treat us like a customer; they became part of us."
"Thanks to the partnership between @Point of Care and IBM Watson, clinicians serving our members will hopefully be able to obtain insightful data and information precisely when they need it most — ultimately improving the quality of care they receive."
"Our IBM Commerce solutions have helped us to transform our digital presence into an interactive, inspirational showroom."
"IBM Sterling B2B Integrator is our lifeline. Without it, we wouldn’t have efficient communications between us and our customers and vendors."
"Our IBM solution is sufficiently scalable to address our corporate growth plans."
"We are making it easier for customers to do business with us than ever before, and empowering our teams to service those customers more efficiently."
“The goal is to carry on a conversation in a scalable, intelligent and automated way to grow the business value of each individual customer.”
“IBM Marketing Cloud proved to be perfect for our needs in terms of sending out hundreds of personalized emails every day, centered on dynamic content aligned with the different stages of the lead nurturing process.”
“We have recently been acquired by a multinational company called Advanced Sports Enterprises, a B2B retailer with a presence in more than 80 markets worldwide. Our aim is to combine the B2C expertise of the Performance Bicycle brand with our parent company’s global trading partner network—enabling us to reach thousands …
“Every customer is unique. A road cyclist who commutes on their bike every day has different requirements compared to someone who goes mountain biking on the weekend, and a promotion that resonates with one of these customers might not be at all relevant to the other. We knew our combination …
“Today, a lot of customers will do extensive research on our sites before they visit, and move back and forth between channels throughout the decision-making process. However, because we lacked a single view of those interactions, these customer journeys were for the most part invisible to us. To better understand …
"IBM is helping us to keep the customer experience at the heart of our customer communications strategy."
"The biggest benefit of being in the cloud is there’s no barrier to it—when we want to extend our business, we can start implementing quickly."
"Digital marketing is essential to our services, how we engage with the public and our supporters."
"Our IBM B2B integration platform is helping us to drive our outsourcing strategy, focus on core banking competencies and ultimately deliver higher-quality services to our customers around the world."
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