3,136 IBM Testimonials

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  • “Crew positioning is vital, as we need to get our people in place on time to operate effectively and support our chartered flights for clients. Because we fly tight schedules on short notice, diverting to avoid hazardous weather conditions can significantly delay our positioning flights, as well as our main …

  • "High-quality mycotoxin monitoring data and accurate weather forecasting enhance our mycotoxin contamination predictions, reduce errors and build trust by delivering reliable, actionable insights for our customers."

  • “It’s like a management tool for the people. It breaks up what was going on inside siloed teams and allows more inclusive cross-management. So when we focus on the right arm of the V model—as we focus on the quality of our offerings—we can trace back to each requirement from …

  • "IBM Tealeaf CEM solutions are a vital part of our e-business strategy and website performance. With IBM Tealeaf CEM solutions, we now have full visibility on exactly what our customers experience and we are able offer the best online experience for our customers."

  • "IBM Sterling B2B Integrator is our lifeline. Without it, we wouldn’t have efficient communications between us and our customers and vendors."

  • "Our IBM solution is sufficiently scalable to address our corporate growth plans."

  • "We are making it easier for customers to do business with us than ever before, and empowering our teams to service those customers more efficiently."

  • “The goal is to carry on a conversation in a scalable, intelligent and automated way to grow the business value of each individual customer.”

  • “IBM Marketing Cloud proved to be perfect for our needs in terms of sending out hundreds of personalized emails every day, centered on dynamic content aligned with the different stages of the lead nurturing process.”

  • “We have recently been acquired by a multinational company called Advanced Sports Enterprises, a B2B retailer with a presence in more than 80 markets worldwide. Our aim is to combine the B2C expertise of the Performance Bicycle brand with our parent company’s global trading partner network—enabling us to reach thousands …

  • “Every customer is unique. A road cyclist who commutes on their bike every day has different requirements compared to someone who goes mountain biking on the weekend, and a promotion that resonates with one of these customers might not be at all relevant to the other. We knew our combination …

  • “Today, a lot of customers will do extensive research on our sites before they visit, and move back and forth between channels throughout the decision-making process. However, because we lacked a single view of those interactions, these customer journeys were for the most part invisible to us. To better understand …

  • "IBM is helping us to keep the customer experience at the heart of our customer communications strategy."

  • "The biggest benefit of being in the cloud is there’s no barrier to it—when we want to extend our business, we can start implementing quickly."

  • "Digital marketing is essential to our services, how we engage with the public and our supporters."