2978 IBM Testimonials

“With IBM Security, we are saving time, saving lives and ultimately making the Rijnmond region safer for local communities.”

“IBM ECM solutions, deployed alongside Guidewire and Snowbound software, have transformed our entire way of doing business.”

"Watsonx helped a client cut their resource investment in base program development by 30% and helped that same client identify 3 new prospects and secure $1.5 m in gift investments, which far outweighed the investment they made in the AI tool. ”

"IBM Tealeaf CEM solutions are a vital part of our e-business strategy and website performance. With IBM Tealeaf CEM solutions, we now have full visibility on exactly what our customers experience and we are able offer the best online experience for our customers."

"IBM Sterling B2B Integrator is our lifeline. Without it, we wouldn’t have efficient communications between us and our customers and vendors."

"Our IBM solution is sufficiently scalable to address our corporate growth plans."

"We are making it easier for customers to do business with us than ever before, and empowering our teams to service those customers more efficiently."

“The goal is to carry on a conversation in a scalable, intelligent and automated way to grow the business value of each individual customer.”

“IBM Marketing Cloud proved to be perfect for our needs in terms of sending out hundreds of personalized emails every day, centered on dynamic content aligned with the different stages of the lead nurturing process.”

“We have recently been acquired by a multinational company called Advanced Sports Enterprises, a B2B retailer with a presence in more than 80 markets worldwide. Our aim is to combine the B2C expertise of the Performance Bicycle brand with our parent company’s global trading partner network—enabling us to reach thousands of new customers. Thanks to our cloud e-commerce platform, performing the necessary integrations between our business systems will be a relatively straightforward and efficient process, helping us to go to market with new joint ventures faster.”

“Every customer is unique. A road cyclist who commutes on their bike every day has different requirements compared to someone who goes mountain biking on the weekend, and a promotion that resonates with one of these customers might not be at all relevant to the other. We knew our combination of physical stores and e-commerce sites could give us a valuable advantage over online-only competitors—but only if we could understand and market to individual customer preferences.”

“Today, a lot of customers will do extensive research on our sites before they visit, and move back and forth between channels throughout the decision-making process. However, because we lacked a single view of those interactions, these customer journeys were for the most part invisible to us. To better understand what inspires our customers to purchase, we wanted to unify data on customer interactions across all our channels on a single platform.”

"IBM is helping us to keep the customer experience at the heart of our customer communications strategy."

"The biggest benefit of being in the cloud is there’s no barrier to it—when we want to extend our business, we can start implementing quickly."

"Digital marketing is essential to our services, how we engage with the public and our supporters."