“Thanks to IBM, we have an unlimited horizon to how far we can take our Moodpeek solution, and how many businesses we can help engage new customers.”
“IBM Incentive Compensation Management is very cost-effective for us—I’ve seen other companies our size spending three to five times as much per year on similar solutions.”
"This project has accelerated and expanded our business in a remarkable way. We are eager to see what the future brings."
"The combination of IBM Tealeaf CEM solutions and OpinionLab solutions is great in theory and even better in practice. The ability to tie together customer feedback with actual site experiences has really taken our optimization efforts to the next level."
"If you create a smooth digital journey, you keep people coming back for more—and our real-time customer experience insights are helping us to achieve exactly that."
"We are helping our clients to deliver the kinds of compelling, personalized messages that inspire customers to purchase."
"Our results have shown that the more you personalize your messages, the better your customers will respond."
"Orders and invoices are our lifeline, and happy customers lead to additional business."
"IBM Global Business Services offered the best functional fit, but also, and perhaps more importantly, the best cultural fit. There was a definite can-do attitude and a willingness to go beyond the terms of the contract. We wanted not just a supplier, but a global partner for the long-term development …
“In one particular test, we saw users with rewards had 125 percent higher open rates, 168 percent higher click rates, and our conversion rate was up a whopping 461 percent”
"In one particular test, we saw users with points had 125 percent higher open rates, 168 percent higher click rates, and our conversion rate was up a whopping 461 percent, showing us that engaged users who buy into our brand, even a little bit, can provide a huge boost to …
“With Etherios’ expertise and the product capabilities of IBM Marketing Cloud, we have completely overhauled how we market to current members and the acquisition of new ones. This initiative has exceeded our expectations.”
"If we send out a message that hits the heart of our students, we see our scholarship applications skyrocket."
"Because DB2 Business Intelligence tools enable NSS to perform predictive analysis on the business transactions and financial histories of customers above the real-time data flow, loan applications from existing customers can be reviewed and approved in half the original time."
"We can now go from conceptualizing a new granular, targeted marketing campaign to launching it in a single day."
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