"As soon as we say that our data are monitored by IBM, all of the big financial institutions know that we’re more than just two people talking about an idea. ”
"Now that we're outsourcing, we need to be able to maintain control over software quality."
“Like all financial entities, we’re participating in a very competitive landscape. So we’re always seeking opportunities to differentiate ourselves and to increase the value we deliver to our customers. But to move forward with any of these value layers that we want to add, we need to have the right …
"The combination of IBM Tealeaf CEM solutions and OpinionLab solutions is great in theory and even better in practice. The ability to tie together customer feedback with actual site experiences has really taken our optimization efforts to the next level."
"If you create a smooth digital journey, you keep people coming back for more—and our real-time customer experience insights are helping us to achieve exactly that."
"We are helping our clients to deliver the kinds of compelling, personalized messages that inspire customers to purchase."
"Our results have shown that the more you personalize your messages, the better your customers will respond."
"Orders and invoices are our lifeline, and happy customers lead to additional business."
"IBM Global Business Services offered the best functional fit, but also, and perhaps more importantly, the best cultural fit. There was a definite can-do attitude and a willingness to go beyond the terms of the contract. We wanted not just a supplier, but a global partner for the long-term development …
“In one particular test, we saw users with rewards had 125 percent higher open rates, 168 percent higher click rates, and our conversion rate was up a whopping 461 percent”
"In one particular test, we saw users with points had 125 percent higher open rates, 168 percent higher click rates, and our conversion rate was up a whopping 461 percent, showing us that engaged users who buy into our brand, even a little bit, can provide a huge boost to …
“With Etherios’ expertise and the product capabilities of IBM Marketing Cloud, we have completely overhauled how we market to current members and the acquisition of new ones. This initiative has exceeded our expectations.”
"If we send out a message that hits the heart of our students, we see our scholarship applications skyrocket."
"Because DB2 Business Intelligence tools enable NSS to perform predictive analysis on the business transactions and financial histories of customers above the real-time data flow, loan applications from existing customers can be reviewed and approved in half the original time."
"We can now go from conceptualizing a new granular, targeted marketing campaign to launching it in a single day."
FeaturedCustomers has 2,127,800+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.
