"Rather than a single interface, technicians needed to go to multiple places to fill in different data fields. This fragmentation made doing reports—such as a project’s status—even more time-consuming."
“We wanted to make sure we built a system that not only met the needs of the business now, but also supported our vision for the next ten years. We understood that we needed a partner that would challenge us on how we did things, and advise us on best practices and on better ways to operate.”
"Choosing the right IBM technologies has helped us turn Carbip from a bright idea into a viable product in less than 12 months."
"Our IBM B2B integration platform is helping us to drive our outsourcing strategy, focus on core banking competencies and ultimately deliver higher-quality services to our customers around the world."
"Our partnership with IBM and Oracle enables Rabobank to shape exceptional banking experiences."
"As a growing business, we see the ability to maintain exceptional service quality as a powerful way to nurture the loyalty of our clients, and protect our hard-won reputation. Thanks to EDI in the IBM cloud, we are achieving just that."
"Our agile approach helps us evolve our platform, at the same time delivering business-driven priorities such as new payment services to clients."
“Growing and retaining our client base are both important goals for our business. Large multinational organizations need to process thousands of payments equating to millions of dollars at a time, and if we can service these accounts more effectively than our competitors, we can increase our volumes—and our reputation—substantially.”
“Working together with NWC, the Canadian government in Ottawa, and Visa, we rapidly developed a fast, seamless and secure payment solution that deposits government disbursements directly to the WE Financial Visa Prepaid card—enabling remote communities to get instant access to funds rather than driving many miles to cash a check.”
“We have seen a considerable increase in ROI by streamlining the deliverability of emails at source and providing bespoke content that is highly relevant to the recipient. None of this would have been possible without IBM Marketing Cloud.”
"Our IBM and Salesforce solutions help us to deliver tailored, responsive services that are a key enabler in transforming how we sell to and serve our clients."
“We needed a tool that could improve our marketing processes, increase our response rates, reduce the time of developing and implementing campaigns and optimize our customer interactions. We’re reaching those goals and driving revenue growth through personalized marketing campaigns.”
"We can identify consumers by previous actions and then serve them up the right content and the right kind of engagement pieces that we need for them to progress on a path."
“We realized that customers perceived our prices as being too high, and that footfall was steadily declining across our franchises. To combat that effect, we started looking at the effect of cutting the price of bread, milk and eggs on footfall and sales. We quickly saw that we gained sales volumes with the lower pricing—but we were also reducing our margin. To both drive sales and protect our margins, we knew that we needed a better method for analyzing pricing, and looked for a way to gain the necessary insight.”
"Our customers absolutely love the convenience of our free click-and-collect service."