"IBM Sterling Order Management has greatly improved our inventory visibility and streamlined our order fulfillment. This scalable solution helps us meet growing demands while ensuring customer satisfaction.”
“With Etherios’ expertise and the product capabilities of IBM Marketing Cloud, we have completely overhauled how we market to current members and the acquisition of new ones. This initiative has exceeded our expectations.”
"What brought our attention to the IBM product, which is now called IBM Operational Decision Management, was the richness of the UI and its ability to support not only the technical user but the end user."
"Our KPIs for the digital channel show us that customers are finding it easier than ever to find and purchase the products they need."
"We can now see what is really happening on every page of our website, giving us near-real-time insight into what really matters—the customer experience."
"This is a great example of how information management and technology can actually drive important medical research."
“Using IBM Watson Campaign Automation’s Landing Pages, I get the flexibility I need to create customized messages promptly and with zero IT involvement. And best of all, we’re seeing click-through rates that are three times higher than average.”
“Each Landing Page mimics the look and feel of the Unum Web site while still being personalized with company-specific information and the company logo,”
"IBM is helping us to completely transform the customer journey, provide a better shopping experience and win greater market share."
"The initial metrics we’re getting from the IBM tool show that our classes reduce the number of falls by seniors by a dramatic 72 percent."
“By continuing our close partnership with Armec Group, we plan to dig deeper into our data to find new ways to improve care outcomes for our clients.”
“IBM Marketing Cloud was chosen to help with Nutricia because of its ability to integrate with a variety of third party content management systems, CRMs and relational databases while maintaining a robust one-to-one triggered marketing program.”
"IBM Sterling Order Management is enabling us to understand our customers much better."
"With better insight into our customers, we can deliver a best-in-class luxury retail experience that exceeds expectations every time."
"We are shaping seamless shopping experiences that make it easier than ever for customers to find and buy fashion that fits them."