“As a heating and water services provider managing more than one million properties, we are better-positioned to identify usage patterns than individuals or landlords. By reducing the energy consumed per household for heating, we positively protect the environment, and also reduce living costs for renters and homeowners.”
"The IBM team really did a good job listening to us through the different phases of the process. Ultimately, we felt IBM was the best fit."
"Knowing where each person is on their transaction journey creates opportunities to transform one-off engagements into life-long relationships."
"Our KPIs for the digital channel show us that customers are finding it easier than ever to find and purchase the products they need."
"We can now see what is really happening on every page of our website, giving us near-real-time insight into what really matters—the customer experience."
"This is a great example of how information management and technology can actually drive important medical research."
“Using IBM Watson Campaign Automation’s Landing Pages, I get the flexibility I need to create customized messages promptly and with zero IT involvement. And best of all, we’re seeing click-through rates that are three times higher than average.”
“Each Landing Page mimics the look and feel of the Unum Web site while still being personalized with company-specific information and the company logo,”
"IBM is helping us to completely transform the customer journey, provide a better shopping experience and win greater market share."
"The initial metrics we’re getting from the IBM tool show that our classes reduce the number of falls by seniors by a dramatic 72 percent."
“By continuing our close partnership with Armec Group, we plan to dig deeper into our data to find new ways to improve care outcomes for our clients.”
“IBM Marketing Cloud was chosen to help with Nutricia because of its ability to integrate with a variety of third party content management systems, CRMs and relational databases while maintaining a robust one-to-one triggered marketing program.”
"IBM Sterling Order Management is enabling us to understand our customers much better."
"With better insight into our customers, we can deliver a best-in-class luxury retail experience that exceeds expectations every time."
"We are shaping seamless shopping experiences that make it easier than ever for customers to find and buy fashion that fits them."
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