“To comply with the new regulations, we needed to review 7.9 million contracts and confirm whether the customer had ticked the relevant information box, then verify that this matched the information held in our CRM system. This would eliminate the risk of marketing to customers without relevant information, helping us …
"One of the most beneficial aspects of working with IBM through the years has been their vision and their ability to anticipate where the market is moving. We can anticipate a return on investment when we follow the guidance given by IBM time and time again. The level of creativity …
“Itaú BBA is dedicated to building a trusted and customized relationship with our customers so we can continue to address the complexity of their businesses, This attention to customers’ needs requires a constant focus on improving our IT environment to become more efficient and responsive to change.”
"IBM Rational software is helping to ensure the success of our customer’s initiative to transform health records access with greater efficiency and fewer defects."
"We prevented approximately 8,000 outages and 70,000 impact hours and reduced capacity related outages by 68 percent in six months."
"For a change to go into production, even in an emergency situation, it would have taken anywhere from 24 hours to one week. But with the business having control of these rules, they can go into deployment mode within an hour."
"I think IBM has given a lot of thought to its product portfolio, so it supports business agility from the strategy phase, through goals and business vision development, and right on through the implementation phase."
"The IBM applications provide a reliable platform that enables us to continue to create and showcase cutting-edge technology."
"The support we received from the IBM Rational Jazz community and from the Rational developers has been excellent."
"WebSphere software is our platform for innovation. Working on an optimized platform for the first time, our small development team can be proactive in problem solving in implementing IT strategies."
"IBM is a great partner for us and we use IBM products, IBM tools wherever it’s applicable."
"We are under current revised service level agreements and we are achieving 99.91% of availability while at the same time system is constantly changing and growing, and new services are coming in."
"There was a need for an internal IT modernization. We took a journey with IBM as a partner in increasing the overall flexibility of the business – the way we accept new customers but also the way we handle the price proposal towards a customer."
"In the manufacturing industry today, procurement requires an integrated approach and cannot focus only on offering low prices. The savings and process optimisations provided by intelligent supply chain management solutions based on IBM and Nicando Software solutions help us improve our competitive position significantly."
"We are very satisfied with the results, and IBM Global Business Services has helped us realize our objectives and successfully boost productivity across more than 50 companies."
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