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Read 3136 IBM reviews and testimonials from customers, explore 1657 case studies and customer success stories, and watch 21 customer videos to see why companies chose IBM as their Business Intelligence Software

IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world. Today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. IBM work and their people can be found in all sorts of interesting places. IBMers are helping transform healthcare, improving the retail shopping experience, rerouting traffic jams and even designing the next generation fan experience in sports stadiums around the world.

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  • 3,136 Testimonials View
  • 1,657 Case Studies View
  • 21 Customer Videos View
Customer Rating Review Score based on 21724 reference ratings
4.8/5.0 (21724)
  • Winter 2026 Market Leader Business Intelligence Software
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  • Winter 2026 Top Performer Master Data Management Software
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Featured Testimonials

  • "This is a great example of how information management and technology can actually drive important medical research."

    Donald Spencer Associate Director of Medical Informatics

  • "Our users are coming back and asking us to deploy additional tools on the [OpenPages] platform. We made the right choice."

    Thibaut Queutey-Baltazard Head of Internal Control System

  • “Different communities have different needs, so there’s no single model that will work in every situation. For example, in some cases, you can power a water pump from the grid; …

    Seth Womble Vice President of Operations
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Featured Case Studies

  • Bolstering mainframe infrastructure and management to achieve integration, agility and security

    Roberto Souza de Carvalho Infrastructure Manager

  • Protecting user access and improving efficiencies while reducing costs 30 - 40 …

  • Uses Cognitive solutions to help clients personalize their marketing activities

    Javier Buron CEO and Co-founder
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Featured Customer Videos

  • Dataimágenes using WCA to gain better customer intelligence
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    Sergio Rospigliosi General Manager
  • FreshDirect - Customer Success Story (Dave Gerridge - Senior Director of Marketing Operations)
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    Dave Gerridge Senior Director of Marketing Operations
  • NSCS Creates Dynamic and Personalized Messaging for their Students
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    Zuri Blackmon Coordinator, Membership Data
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Additional IBM Information & Resources

Read IBM Reviews, Testimonials & Customer References from 3,136 real IBM customers.

Browse IBM Case Studies, Customer Success Stories, & Customer References from 1,657 businesses that use IBM.

Watch IBM Customer Videos to learn why 21 businesses chose IBM.

FeaturedCustomers has 1,908,705+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.