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Read 3136 IBM reviews and testimonials from customers, explore 1657 case studies and customer success stories, and watch 21 customer videos to see why companies chose IBM as their Business Intelligence Software

IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world. Today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. IBM work and their people can be found in all sorts of interesting places. IBMers are helping transform healthcare, improving the retail shopping experience, rerouting traffic jams and even designing the next generation fan experience in sports stadiums around the world.

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  • 3,136 Testimonials View
  • 1,657 Case Studies View
  • 21 Customer Videos View
Customer Rating Review Score based on 22466 reference ratings
4.8/5.0 (22466)
  • Winter 2026 Market Leader Business Intelligence Software
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  • Winter 2026 Top Performer Master Data Management Software
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Featured Testimonials

  • "With help from IBM solutions, we are able to deliver much greater service continuity—translating into happier customers."

    Pasquale Guigliotti Chief Information Officer

  • “We were using sentiment analysis, but it lacked subtlety. If someone posted that they would ‘love’ to commit an act of violence, the tool saw the word ‘love’ and assessed …

    Paul San Soucie Chief Technology Officer

  • "The MVP we completed with Deegloo was super, super useful in terms of learning how the watsonx platform works and how easy it was to start."

    Marko Bukovac Chief Technology Officer
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Featured Case Studies

  • Accelerates product launch by 50 percent and drives business growth with a …

    Andreas Gölkel Co-Founder

  • ENN taps into hyperautomation to boost productivity

    Li Qiang IT Platforms Executive

  • Enhancing data analysis with generative AI

    Martin Kovář Product Manager
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Featured Customer Videos

  • RSPCA Reaches More Supporters To Rehome More Animals with IBM Watson Marketing
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    Chris Wainwright Director of Communications and External Affairs
  • Using Customer Analytics to create unique and personalized experiences for their clients
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    Brooke Moss Director of Member Engagement
  • AIMIA - Customer Success Story (John Menhinick - Global Product Director, Campaign Management)
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    John Menhinick Global Product Director, Campaign Management
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Additional IBM Information & Resources

Read IBM Reviews, Testimonials & Customer References from 3,136 real IBM customers.

Browse IBM Case Studies, Customer Success Stories, & Customer References from 1,657 businesses that use IBM.

Watch IBM Customer Videos to learn why 21 businesses chose IBM.

FeaturedCustomers has 1,911,838+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.