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Read 3136 IBM reviews and testimonials from customers, explore 1657 case studies and customer success stories, and watch 21 customer videos to see why companies chose IBM as their Business Intelligence Software

IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world. Today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. IBM work and their people can be found in all sorts of interesting places. IBMers are helping transform healthcare, improving the retail shopping experience, rerouting traffic jams and even designing the next generation fan experience in sports stadiums around the world.

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  • 3,136 Testimonials View
  • 1,657 Case Studies View
  • 21 Customer Videos View
Customer Rating Review Score based on 23243 reference ratings
4.8/5.0 (23243)
  • Winter 2026 Market Leader Business Intelligence Software
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Featured Testimonials

  • "IBM has done much more than help us develop a system, they’ve helped us build a business."

    Vernice London Vice President

  • "By empowering our people to share ideas, experience and knowledge, we can keep offering the highest quality of service—even as our business grows."

    Roshan Koonja Group Chief Information Officer

  • “One of the strengths of this model is that postal workers are amongst the highest trust rating, especially if you’re an older adult. Posties are typically very familiar to you. …

    William M. Tatham Founder and Executive Chair
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Featured Case Studies

  • i-PRO drives innovation by streamlining the back office

    Masato Nakao Chairman and Chief Executive Officer

  • Ajuntament de L’Hospitalet teams up with Logicalis Spain and IBM to upgrade …

    Marti Duedra Chief Technology Officer

  • Strategic endpoint and mobile initiatives receive security-rich IT support

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Featured Customer Videos

  • AIMIA - Customer Success Story (John Menhinick - Global Product Director, Campaign Management)
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    John Menhinick Global Product Director, Campaign Management
  • Ingersoll Rand - Customer Success Story (Melanie Fox - Digital Engagement Leader)
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    Melanie Fox Digital Engagement Leader
  • Using Customer Analytics to create unique and personalized experiences for their clients
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    Brooke Moss Director of Member Engagement
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Additional IBM Information & Resources

Read IBM Reviews, Testimonials & Customer References from 3,136 real IBM customers.

Browse IBM Case Studies, Customer Success Stories, & Customer References from 1,657 businesses that use IBM.

Watch IBM Customer Videos to learn why 21 businesses chose IBM.

FeaturedCustomers has 1,990,132+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.