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Read 3136 IBM reviews and testimonials from customers, explore 1657 case studies and customer success stories, and watch 21 customer videos to see why companies chose IBM as their Business Intelligence Software

IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world. Today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. IBM work and their people can be found in all sorts of interesting places. IBMers are helping transform healthcare, improving the retail shopping experience, rerouting traffic jams and even designing the next generation fan experience in sports stadiums around the world.

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  • 3,136 Testimonials View
  • 1,657 Case Studies View
  • 21 Customer Videos View
Customer Rating Review Score based on 23947 reference ratings
4.8/5.0 (23947)
  • Winter 2026 Market Leader Business Intelligence Software
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Featured Testimonials

  • “IBM Analytics allows us to react faster to change, giving us the flexibility to adjust our strategy to maximize our appeal to customers.”

    Jacqueline DeLisser Group Investor Relations Performance Monitoring and Planning Analyst

  • "We have a great relationship with IBM and their world-class software solutions.”

    William Bush Technical Services Manager

  • "Building on a partnership spanning more than seven years, IBM delivered a modern, automated finance platform for Les Mills—unlocking efficiency, compliance, and scalability to drive measurable impact."

    Akshay Sureka Associate Partner
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Featured Case Studies

  • Analytics used to develop customer-centric solutions to strengthen competitive position

  • Reclassifying a false positive security event triggers a service provider change

  • Laying the foundation for optimization and business evolution

    Riccardo Perrotta Head of IT Service Operations & Infrastructure
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Featured Customer Videos

  • FreshDirect - Customer Success Story (Dave Gerridge - Senior Director of Marketing Operations)
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    Dave Gerridge Senior Director of Marketing Operations
  • How Mercedes-Benz is using quantum computers to design better batteries
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    Benjamin Boeser Director of Innovation Management
  • Moving conversations from the golf course to the digital landscape with Myrtle Beach Golf Holiday
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    Gordon McCawley Interactive Director
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Additional IBM Information & Resources

Read IBM Reviews, Testimonials & Customer References from 3,136 real IBM customers.

Browse IBM Case Studies, Customer Success Stories, & Customer References from 1,657 businesses that use IBM.

Watch IBM Customer Videos to learn why 21 businesses chose IBM.

FeaturedCustomers has 2,095,438+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.