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Read 2978 IBM reviews and testimonials from customers, explore 1508 case studies and customer success stories, and watch 22 customer videos to see why companies chose IBM as their Business Intelligence Software

IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world. Today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. IBM work and their people can be found in all sorts of interesting places. IBMers are helping transform healthcare, improving the retail shopping experience, rerouting traffic jams and even designing the next generation fan experience in sports stadiums around the world.

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Customer Rating Review Scorebased on 19310 reference ratings
4.8/5.0 (19310)
  • Market Leader 2025 2025
    Summer 2025Market LeaderBusiness Intelligence Software
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  • Top Performer 2025 2025
    Winter 2025Top PerformerMaster Data Management Software
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Featured Testimonials

  • "Our customers can see everything that’s happening with their businesses. The platform allows them to monitor every single call every single day."

    Nick BandyChief Executive Officer

  • “So first the development team developed the application or the new feature. And then after testing that on their own system, they threw it over the wall to the Ops team with a set of instructions in a Word document, sometimes up to 20 pages. And that was a document per application, for 65 applications. Mistakes were made very easily.”

    Johan JanssenManaging Partners

  • “We had more data to analyze, the system took longer to process reports, and in some cases, people didn’t have all the information they needed to make the right decisions.”

    Piotr ZiemiańskiDeputy IT Director
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Featured Case Studies

  • Medicat maintains market leadership with college healthcare solutions

    Jonathan CoxDirector—Technology Services

  • Abof - Customer Case Study

  • Travis Perkins plc builds effective data governance with cloud-based business process software

    David ToddGroup Data Director
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Featured Customer Videos

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Additional IBM Information & Resources

Read IBM Reviews, Testimonials & Customer References from 2,978 real IBM customers.

Browse IBM Case Studies, Customer Success Stories, & Customer References from 1,508 businesses that use IBM.

Watch IBM Customer Videos to learn why 22 businesses chose IBM.

FeaturedCustomers has 1,821,759+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.