2978 IBM Testimonials

"One global retailer achieved up to a 99 percent delivery success rate by using Centiro solutions to automate shipment tracking and capacity planning so customers could schedule delivery days and time slots. Together, Centiro and IBM make supply chain logistics an integral part of the e-commerce platform."

"With the integrated SAP applications we are able to analyze our costs in a way that was not possible before. We can now report on all the cost components of each product, from raw ingredients through to the proportion of overheads allocated, all in less than three days."

“We are advancing in the process of opening and maintaining accounts. Today, we have about 890,000 customers, so it’s crucial that we keep their data current. With this solution, the process is much more efficient.”

"From a process, culture and education standpoint, IBM has been there every step of the way, helping us keep pace with customer expectations."

“One of our expectations with the IBM Cloud was that the hyper-scale should relieve concerns around infrastructure when rolling out an application globally. When the hurricanes hit, we put that to the test and our confidence turned out to be well-founded: the application worked flawlessly, and we’ve since rolled it out to all 300-plus airports without any issues.”

“The Dynamic Rebooking tool finds the best solution for each customer, walks them through the rebooking process, handles the ticket reissue, serves up the boarding pass, and sends a reroute message for their baggage. By giving control back to the customer, we make a positive impact on their experience."

“We need to understand our audiences better so that we can preserve their data privacy rights and serve them more relevant content and commercial offers.”

“How do they evolve from just relying on ads and banners as a revenue source? They must continue to modernize and make their data actionable.”

“Therefore, we take security to the next level. For example, the blockchain component of this technology helps us know exactly how we’re using our data, who’s touching our data and that we’re compliant with our security measures.”

“With artificial intelligence embedded in our organization, we can improve ROI when customers spend money with us.”

“We are now contending with the stresses of an historic run for our firm. But, please, keep it up.”

“And we have built our business and our reputation on the principle of paying claims quickly and in full. But that speed can sometimes lead to difficulties.”

“Altogether, we organized around 300,000 medical claim codes into 14,000 services on the portal. And we synchronized the codes for all of these services with an expanded version of the government’s health catalog, helping to simplify compliance.”

“A lot of the things that make Italy such a beautiful country also make it extremely challenging from an engineering perspective. With so many rivers, valleys and mountainous regions, projects to build or repair roads require teams of engineers, architects and surveyors, as well as many different types of specialist suppliers."

"One of the best things about working with IBM is that their team are industry and technology experts. We never had to tell IBM what to do—they always anticipated our needs and took proactive steps to keep our move to cloud on track. Throughout the project, the communication between IBM and our project team was outstanding, and we always had confidence that we were in safe hands."