"Our ambition to enrich the customer experience and our position as a market leader enlightened our transformation journey, which in turn was not just about technology but about redefining how we deliver value to our customers. Through our app, we now offer exclusive, innovative services that set us apart from …
"We saw a mobile app as a game changer because it gave us a window on our customers’ behavior, and that opens the door to a personalized experience."
"With IBM Analytics solutions, we are increasing customer engagement and loyalty, and attracting new users."
“It would take too long with too much latency. So it was very important for us to deliver a local solution.”
“Preventing data loss and breaches was critical to keeping me from turning into a nervous wreck. We value our client relationships, and more than 20 percent of our customers have been with us for more than a decade. Moving to a cloud service provider meant losing control and placing our …
“People want to know where their food comes from—particularly in Australia, since we’ve had a number of food safety concerns in the past five or 10 years, some of which caused significant harm.”
“IBM Food Trust is the key part of the whole program. So as the distribution center receives shipments—with accompanying purchase orders, dispatch documents and any other related records—we transform all that paperwork into standardized data that Food Trust can understand.”
“It really had to be, ‘how are we going to innovate to be able to react to the challenges, compete better in the marketplace and actually be more of a trusted health advocate for our members."
“Our customers want to use our software to grow their businesses without worrying about infrastructure or scalability. In today’s cloud world, it was a logical step for us to transition into a SaaS provider. We knew we had the knowledge, so we began looking for the technology to underpin our …
"We’re expecting revenue growth of around 15% as a result of our SaaS solutions based on IBM technology. We estimate that we can expand our client base by 20% through our new delivery model."
“Our customers want protection against interruptions to their IT services, whether that’s from external attack or server outages. The technology had to be easy to scale and simple to manage, so we could focus on bringing new features to users.”
“Because we support multiple brands and more than 10,000 retail stores, we need to drive effective merchandising to ensure we can produce and deliver the optimal quantity of each product series to capture every sales opportunity.”
"The creation of the new digital platform has helped improve efficiency in product distribution and can shorten decision time for product replenishment across the ANTA Group. It can also lay a solid foundation for ANTA’s next phase of digital transformation on their path to become a cognitive enterprise and to …
“We inherited some fragmented landscape to operate and this was also true when it comes to the people area.”
“We strongly believe in letting people drive their careers and find their space in the company without having to depend on someone else. At the same time, we need to be smart, provide that experience and bring in the correct tools for them.”
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