"To compete effectively against other wholesalers, we need to offer the best customer service – and that’s exactly what WebSphere Commerce enables us to do."
"By embedding IBM Cloudability into EcoOne, we can now offer affordable, highly accurate cloud cost optimization services to more customer companies. All our customers, including small- and medium-sized enterprises (SMEs), have resource and cost management requirements for cloud computing, but many have yet to implement due insufficient human resources. Through …
"[With IBM] we had sales opportunities probably six months faster than we’ve seen with any other partner."
"One of the best things about working with IBM is that their team are industry and technology experts. We never had to tell IBM what to do—they always anticipated our needs and took proactive steps to keep our move to cloud on track. Throughout the project, the communication between IBM …
“We have all these remote connections to our equipment. It’s not just ANDRITZ employees, it’s many outside companies too. That’s why it’s all about transparency, visibility and getting a holistic understanding of what’s going on. You can’t risk a customer’s operation.”
“IT provides basic infrastructure and services and applications to all of our employees, globally. At the same time, our teams are providing OT [operational technology] services to our customers. These two areas are connected and getting much more connected in the future.”
“We strive to offer our customers the best possible service. This means we need reliable back-office systems to enable our Contact Centre team to access information swiftly when issues arise, with prompt responses and helpful, appropriate service."
"One of the major challenges was the dynamic nature of our applications—we needed technology to back up databases, configurations and other resources using Kubernetes."
“Providing our staff with best-in-class technology is paramount to us, as it is precisely through sophisticated software tools that the department carries out its daily activities, which ultimately support our state’s public education system."
"With IBM Services for Managed SAP Applications, APL can be more focused on its core business, so we have more time to innovate."
“Their populations are older, so their tax revenues were already shrinking before 2020, and COVID-19 has only made it more painful for them.”
“Most of it was purchased over seven years ago. And some of it was even older than that. We were running several large development environments—each with a large Oracle database—on these systems, and we were having a lot of performance issues.”
“We configured the FlashSystem with a mix of SSD and traditional spinning disk drives, so they can store important data on the faster SSD drives. And material that is accessed less often—images or video—can be stored on the slower tier of disks. With the IBM Easy Tier tool, we also …
“But the world was changing, and new competitors were entering the digital arena. We needed to embrace a full digital transformation and a new vision for the future by developing and deploying applications that could reduce time to market, ensure adoption flexibilities and help us stay competitive.”
“It would take too long with too much latency. So it was very important for us to deliver a local solution.”
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