"To take the vendor relationship and truly make it a partnership means that we need to understand our vendors and we need our vendors to understand us, our needs and our goals. We’ve had great success working with Hyland, and continue to move forward on our initiatives.”
"When I arrived, the Vice Provost of that area told me that from January to March OnBase becomes the most important application on this campus."
“Today we process up to 1,800 premium requests per year and our dealers are paid within the month.”
"Inbound and outbound customer claims communication must be handled easily and efficiently if any insurer hopes to compete in our evolving industry. Guidewire ClaimCenter, integrated with OnBase, fulfills that requirement."
“OnBase Workflow and WorkView provides clearer communication with our transportation vendors. We retired the old system.”
“From 2011 to 2012, the company grew by 20 to 25 percent, opening four new stores. But the number of bodies doing the work stayed the same in HR.”
“We might receive a request from a customer that relates to multiple issues. The issues may need to be addressed by multiple departments at various office locations simultaneously. This kind of action requires a system that is fully integrated, not just siloed in various departments.”
“This ensures that required fields are filled out, improving quality and enforcing tight controls around flow and process. With this system, users can’t go outside processes.”
"Our AP and AR staff have grown accustomed to using OnBase. That’s what’s saving them time. They love it compared to what we used to do. It makes life a lot easier."
“Big Blue required over 300,000 rules in active directory to manage security for our organization."
"Our transition to Epic was a very fast-paced, high-pressure conversion process with only a couple of people working on it from the Skagit side. We had a great team supporting us from Hyland, who made it possible to meet what would have otherwise been an impossible deadline."
"Usually what comes up in our discussions is an Access database or spreadsheets managed by many people. When I hear that, I think OnBase."
“Streamlining the revenue cycle process allows our sales reps to focus more on selling and less on administrative tasks, creating a competitive advantage for Priority Health.”
“In total, CHFA saves $1 million every year with OnBase. We save on document retrieval and office space, and our employees are three times more productive.”
"We had 25 different investigations. All were on paper spreadsheets and none were tracked. We could not make a case for training needs, nor could we view a comprehensive High-Risk Monitoring list to determine our largest organizational risks because we had no consistency on how we organized and escalated cases."