“I think there’s been a tendency to view off-the-shelf EPR software products as complete digital health record solutions. We know they’re not. An EPR product is a large and central part of it, but a complete digital health record also requires the integration of clinical documentation, digital diagnostics, medical images and more.”
"It comes down to a customer service issue. We conduct our business through independent agents, and if our service doesn’t meet or exceed our competitors, we run the risk of being selected against."
“We now have the capability to build solutions that address specific business challenges utilizing the tools within OnBase, reducing the need to purchase other software solutions.”
We wanted a system that could work for many departments and integrate with many of our systems. We use OnBase to tackle one project at a time.”
“The team only needs to go to one place to get the job done. Everything runs automatically behind the scenes so we process work faster.”
“We took advantage of the Public Access Viewer in OnBase. It didn’t cost much to get it to do what we wanted – give constituents the ability to find information about an address or parcel without coming to our engineering or building departments.”
“Electronic Plan Review is key to what we do. To be able to look at building drawings on a tablet and zoom in to see markups onsite – we’re very advanced in that respect.”
“The accessibility and availability of records and documents using OnBase ECM has reduced the review period from weeks to days.”
“OnBase has been beyond fabulous, though 90 percent of hospital staff have no idea that OnBase is being used. They think it is all in our EPR.”
“We wanted more than just a document store, We also looked at additional capabilities such as form writing, which we wanted to use to develop an e-consent system.”
"Hyland offers healthcare organizations solutions that anticipate digital transformation. OnBase helped us solve our problem today, and we’re confident it will help us solve our problems tomorrow."
“If we can identify just two pressure ulcers at admission that would have been missed in the past, we will save the hospital more than enough to pay for the PACS Scan Mobile solution. Just two.”
“We wanted to make it easier for folks to do their job and meet our service line requirement to move paper documents into the patient’s EMR within 30 minutes of receipt."
“If your mission is a full medical record, with everything viewable in one place, you need to integrate enterprise PACS and document management into your EPR solution.”
“It’s transformed the way they work. They no longer have to handle individual paper records for individual patients. They are no longer losing pieces of paper, seeing documents go missing or forever chasing after stuff. It’s all there digitally in the system.”