244 Hyland Software Testimonials

“Client trade letters have to be available to the public by 9 am. Now, we are able to ingest them into the workflow and ensure they are correct before they are moved to production status. Without OnBase we couldn’t do that.”

"They track transactions and data there, but there was no way to quickly access documents related to the transactions.”

"In general, Alfresco and Alfresco Workdesk have been a very cost-effective approach for us compared to others in the document management space and a great value proposition for our organization."

"Having OnBase in place gives us the ability to serve customers better. We’re a grocery store, and now we get to focus on our strengths."

"I can now finish a contract from start to finish in as little as 10 minutes — and we’ve been able to eliminate the vast majority of paper from our contracting process.”

"OnBase affords us the opportunity to understand due dates. With those due dates, we ensure invoices are paid in a timely manner and avoid late fees. It’s improved the service we provide and our payment times to vendors."

"We now have one location for all of our documents. Even with a broad geography, you don’t have to ask someone to pull a copy, scan it and send it to you. If you are allowed to see information, then you have access to it from wherever you are."

"Paperless workflows have eliminated thousands and thousands of pages of paper that used to float around Using OnBase, we’ve been able to standardize procedures across hospitals."

“By allowing us to connect our disparate systems, OnBase helps us to become a more connected county.”

“OnBase AFRM gives us visibility. It adds accuracy and stability to the entire close process.”

“We spent a lot of time managing a paper environment. We knew there had to be a better way to use our resources. OnBase has made daily operations easier for our staff, who can now locate orders faster and more reliably, but it’s also improved our response times for our customers.”

“Back when we first implemented OnBase, we were using 100 reams of paper a day nationwide We’ve grown exponentially since then, and have reduced our dependence on paper along the way.”

“In the past, John Carroll has struggled with the support challenges of one-off, dated and difficult to use workflows. Through the strength of the OnBase platform, we have quickly developed multiple, easy-to-use campus-wide solutions without significantly increasing our support efforts.”

"With this solution, we instantly changed how petitions are handled, provided visibility into the process, and as a result are able to move petitions through the system quicker This allows students to deal with unexpected issues that might prevent them from continuing on their degree path in a timely manner."

"It comes down to a customer service issue. We conduct our business through independent agents, and if our service doesn’t meet or exceed our competitors, we run the risk of being selected against."