“Our service teams often rely on other internal teams to solve complex customer requests. Before consolidating our service delivery, we had interdepartmental wait times anywhere from 5 to 14 days. Since moving to Service Hub, average response times have dropped to just 13.3 hours, and it’s still falling."
“Without HubSpot we would be looking at employing one extra person per year - at least. That’s how much time it saves us.”
"HubSpot’s inbound methodology joins marketing to sales in an actionable way. It was a no brainer partnership."
"To be honest, we didn’t need much convincing, because the HubSpot software had all the tools we would ever need under the one roof. The support and training that we would get as a HubSpot Partner was also key – we felt that this was a company that genuinely cared about our success."
"We started by leasing a van and offering pickup and return services. That gained quite some traction with our customers, and we said to ourselves, this is something that we can scale up; we can become the iCloud of physical goods."
"We were on a mission to create a sustainable marketing foundation by creating content that got results, from the attraction phase right through to closed deals. The HubSpot software had all the tools we needed to do it. We could see that it would allow us to produce cohesive campaigns and organically grow our position around the country. We signed up in 2016."
"The HubSpot software had everything we needed. We did look at other platforms, but the difference with HubSpot was the human factor. It offered customer support that was second to none, which is critical when you are taking on technology that requires customisation and ongoing support."
"They were patient and helpful, and we worked closely with them to hone our strategy. Once we had that foundation of knowledge in place, we knew that we’d be able to set everything up in the right way."
"The HubSpot Partnership is going to be a big part of our growth, this year and beyond. It’s the strongest platform in the marketplace. We are always recommending it if it is the right fit for the client. If not we are absolutely transparent and advising them to do something else, even if it means that we loose the revenue."
"That was a main trigger point for me. We had outsourced various aspects such as writing our social media posts, and we found it difficult to get the right messages out. If we wanted to make a change on the website, it always took a long time and often didn’t turn out the way we’d hoped. We wanted to take back control and do it all in-house, using one platform for everything."
"Another agency recommended the HubSpot software, and it had all the features we were looking for. We wouldn’t have to juggle multiple point solutions, and we would be able to access all the insights and analysis we needed. The support that HubSpot gives its customers was also a big selling point – it was superior to anything else out there."
"HubSpot Marketing had all the features we had been looking for, and it was so easy to use. We could create lead nurturing campaigns in a fast, effective way and then dig down into a whole range of metrics to measure their success."
"We wanted better and reliable cross-channel attribution for our lead generation efforts. Being able to properly attribute campaigns and channels at each stage of the sales process is crucial to our business."
"HubSpot’s technology was nearly perfect, but what really convinced us was the way that HubSpot partners with agencies. It has a great onboarding process, there’s the Academy and networking events; everyone goes above and beyond to help you succeed."
"HubSpot’s CRM allowed us to stray away from our more traditional prospecting methods like cold calling and emailing cold sourced contact lists. We’re not doing that anymore. We’re bringing in more inbound leads so our sales team doesn’t have to look for it themselves."