174 Higher Logic Testimonials

“Using landing pages in Higher Logic Communications is so simple to do! All I had to do was add images, branding, and the description. Since our team could manage it on our own, it saves time for our web manager. The ease of use in creating the landing page, getting information back, and being able to connect it to social media was so helpful.”

“Higher Logic Thrive has really added to the value of community for us. The dynamic, interactive home feed has changed how user-friendly the site is, how people navigate it, and how they find content. Having all the content from groups they follow in one feed has definitely increased usage and conversations.”

"We learn from the best—its Higher Logic’s amazing customer support that has and given our staff the knowledge and confidence to grow our community and keep it thriving."

“We previously didn’t have much of an engagement ladder, because we would push resources to our audience, ask them to join the email list, and invite them to donate. But now, with our online community, we have another rung in our ladder where we can encourage people to share their thoughts and advice and meet others with the same passion.”

“When I saw Higher Logic Community, I knew it was exactly what we wanted. Before, it felt like we were mainly communicating with newsletters. But community is so powerful; our members can connect with each other to network, communicate and help each other.”

“Our Higher Logic community was such a quick solution and our members didn’t see any stress. Everything happened within two months, and now it’s a well-oiled machine where our community takes care of each other. We don’t even have to worry about it, which is amazing.”

“The community allows us to create instant focus groups where we can connect with members in real-time and understand their opinions and needs to quickly inform our policy platforms and our advocacy initiatives.”

“Your members are getting together online. It’s up to you whether they want to do it with you, or without you. Wouldn’t you prefer they gather with you, in your space? I think every industry needs to think strategically about what they’re doing digitally, and if you weren’t already using an online community, you really have to build one now. Online communities have never been more important.”

“As a long-time client of Higher Logic, working with Strategic Services has challenged processes that have been in place for years. We have always seen value in community, and it consistently comes up as a top benefit on member surveys, but this has challenged the way we were managing the community. It’s allowed us to put a little shine on an old community.”

“The results from our birthday campaign shocked me. But it was so effective because we didn’t ask for anything we just said hello. Now, we send this email automatically through Higher Logic’s Communication tool to 500 subscribers a day, and it continues to be one of our best-performing campaigns. It’s an automated, thoughtful way to keep our brand top-of-mind for our members and encourage deeper interactions with us. We set it up and let it run on its own.”

“We are 11 months into this project and still using our COVID-19 emergency community to post resources and to field questions from local health departments. It helps us to keep an ear to the ground while allowing our members to contact each other, easily.”

“If you’re going to ask someone to do something that’s different than their current behavior, you have to provide motivation. We started with reminding people what the value of ASCP is and trying to get them engaged to get more out of their membership. We wanted to make this an automated process that took less staff time, but also didn’t suffer in terms of personalization and talking to our members in a natural way. Higher Logic’s Communications platform made it easy.”

“Marketing isn’t about making a sale, it’s about building a relationship. To do that, we needed the campaign to be value-focused, rather than sales-focused. We wanted to show the member what they’re entitled to, and how to access it. With our new, automated email campaigns, Higher Logic helps us create those relationships.”

“Pivoting from an in-person, annual conference to virtual events can seem daunting. Building out a virtual event using Higher Logic made it easier. We created virtual events that engaged members, delivered value, and drove revenue with sponsorship opportunities.”

“Our community is such a good listening tool for the association staff, helping us understand where members’ priorities are. It’s also great tool for introducing us to members who we don’t know much about. It gives our members a forum where they can be heard by the association and other members.”