174 Higher Logic Testimonials

"I brought a small cross-departmental team to the 2013 HUG Super Forum because it’s a great experience for any staff member that interacts with your community site. As a third-time attendee, I was excited to see the educational program expanded to offer tracks based on level of experience. I personally found it encouraging to collaborate with users who had similar challenges. Thanks to the HUG Super Forum, our team is armed with new insights and knowledge. We’re ready to begin implementing new ideas."

"Higher Logic helped us dramatically simplify our IT infrastructure. We were able to retire our email list, our online discussion software, and a custom-developed member directory."

“We’ve observed impressive member engagement results in a short period, with a consistently high volume of new discussions being posted in the community each month, and each discussion receiving numerous replies. And our weekly email digest open rates are notably above benchmarks – averaging around 57%!”

"I get a real buzz in the morning when I see new names appear on the GMA Member Community Digest. More and more members have confidence to raise their issues and questions on the system, which is great. For an association like ours with people all over the country, I think it’s a fantastic culture builder and great for our Association’s relevance in sharing information. Members create the energy to power the system and that’s what we’ve always wanted."

“It’s a lot cheaper in the long run for us to invest in this now than for us to try to recruit and get new members constantly. If we can get these members using their benefits and finding value at the onset, they’re going to stay members.”

"For us, aggregating content into a dynamically populated newsletter email once a week was warmly received by our members, as exhibited in higher open and click rates."

“The guidance we’ve gotten at Higher Logic has been invaluable. I couldn’t have asked for a better way to get help.”

“Being able to make impactful communications on a daily basis would be next to impossible without the Higher Logic tool in our marketing quiver. I mean, we could do it, but other things in the business would have to give, and we wouldn’t be as effective or as efficient in other parts of our association.”

“Our Salesforce community worked as a temporary Band-Aid to meet a member need, but we quickly realized it lacked some basic things you’d expect in a community platform.”

“There are only 3 people on my team – Higher Logic’s tools have helped us become so much more efficient that it feels like we’ve added more staff. Their products are easy to use and powerful, making it possible to accomplish so much more than we could without it.”

“One of my goals is to expand our audience and bring more traffic to our website, and the community is a really critical tool in helping us do that, in a way that no amount of marketing can do.”

“Our community is our biggest asset because it helps our members save money – they could save hundreds to thousands of dollars a year. They can post questions to the community to get answers instead of having to go to their iMIS solution provider or consultant and pay upwards of $175 an hour for that answer. Our membership dues start at $100, so members can easily justify joining, because they can make that money back by getting 1 or 2 questions answered by posting to the community. And the iMIS solution providers are happy too because they want to spend their time helping you grow your organization – they don’t want to be bogged down by all the ‘nickel and dime’ questions. And we have vendors and solution providers who participate in our community because they want to help and be seen as a resource.”

“We appear a lot bigger than we are and then people are surprised to find out we only have two full-time staff and one hourly, part-time employee. Higher Logic Thrive Platform helps us do that. It’s easy to use and it has everything we need in one place - I don’t have to worry about to transferring links or uploading email lists or figuring out what account information is where because it’s all there in one tool. It helps us achieve so much more than we could with just the two of us and it boosts our reputation really well.”

“ADA’s Peer community on Higher Logic Thrive Platform has been a game-changer for our professional association. Real-time insights guide us in tailoring content across the organisation, fostering a more engaged and empowered membership. Members now connect seamlessly, share knowledge, and access expert advice – all within a supportive online environment.”

“With the whole world going virtual, we felt our association would lose membership without that connection to each other. With that in mind, we started searching for a solution that would help us reconnect. Higher Logic was the answer we were looking for. Implementing Higher Logic Community has allowed our members to engage more with each other, and with us.”