171 Higher Logic Testimonials

"We’re delighted by the results that we are seeing right now. We set out to help leaders in the tech industry get answers amidst the global pandemic, but with Higher Logic Vanilla’s help, it’s become a safe place to navigate all sorts of critical business challenges."

“I like that it's a one-stop site for all of the information about what's going on around the company. Sometimes it's hard sifting through e-mails to find events or info, so having it archived in a convenient location is great."

“The implementation process and the support from Higher Logic Thrive Services is fantastic. The staff at Higher Logic are so knowledgeable and nothing is a problem. We love working with the team and honestly would not have had the success we have had without them.”

“The technology on the back-end [of the vendor’s community] was just so outdated, we are an innovative company and like to change all the time; it eventually came to a point where it was too tedious and difficult to make changes when the platform’s backend wasn’t being updated or improved.”

“We weren’t going to get more resources at that time. We needed something we could manage ourselves without waiting on a dev cycle whenever we needed to make a change.”

“So much of what we were doing on the platform was custom HTML and development. We didn’t have anyone internally who could actually manage it. The flexibility to create what we wanted from a UI perspective just wasn’t there.”

“We really appreciate how easy it is now. If we want to draw attention to an event or product update, we can place it right on the homepage with call-to-action widgets. I can have it done in five minutes.”

“Higher Logic Thrive allowed us to create a more engaged, connected, and informed community. It streamlined our communication and provided a space for mental health nurses to connect and support each other.”

“The numbers don’t lie—customers without community involvement are much more likely to churn. Higher Logic Vanilla is valuable community platform, and we’ll continue to invest in it because it’s genuinely making our customers healthier.”

“If your colleagues and customers don’t believe in your mission, if they don’t understand it, if they don’t feel good about it, they’re not going to buy in, no matter what your strategies are.”

“We wanted a platform that could offer the flexibility to help create unique community experiences and connect members with the content they need. But we also needed to have the technical flexibility to integrate D2L’s community with the rest of the company’s technical infrastructure.”

“We get asked all the time, ‘What’s everyone else doing?’ We knew we had to provide a way for our customers to get those answers straight from their peers, without us acting as the middleman.”

“Our customers were craving real-world examples. Awardco’s so customizable that clients across different industries were using it in completely unique ways. For example, sales-driven organizations use it for sales incentives while manufacturers often set it up for safety promotion programs. And everyone was curious about how others were making it work.”

”We definitely see a surge, like a 75% jump in traffic when we do a release. Everyone knows it’s the place to get the info. We have a lot of regular visitors too, but we also have these jumps when we have these new releases.”

“Right from the very beginning, we had around the clock support from Higher Logic Vanilla. What usually takes organizations about 5 months to get up and running was completed in just one week.”