174 Higher Logic Testimonials

“Our community puts us where our customers are, and allows us to help them the way they want to be helped.”

"The HUG Super Forum blew my mind! To narrow down the most important thing I learned would be nearly impossible."

“We wanted a scalable solution – when Covid hit we needed a flexible product. We needed a partner that was up-to-date and willing to join us on our adventure. We wanted to work with an up-to-date, good looking, and modern solution, something that could change as rapidly as we were.”

“We asked ourselves, ‘what if these connections could continue all year long?’ That vision became a reality with the launch of Design Connection.”

“The customer service from anyone I dealt with at Higher Logic was beyond impressive. The support, training and resources were amazing. I felt totally supported.”

“The technology on the back-end [of the vendor’s community] was just so outdated, we are an innovative company and like to change all the time; it eventually came to a point where it was too tedious and difficult to make changes when the platform’s backend wasn’t being updated or improved.”

“We weren’t going to get more resources at that time. We needed something we could manage ourselves without waiting on a dev cycle whenever we needed to make a change.”

“So much of what we were doing on the platform was custom HTML and development. We didn’t have anyone internally who could actually manage it. The flexibility to create what we wanted from a UI perspective just wasn’t there.”

“We really appreciate how easy it is now. If we want to draw attention to an event or product update, we can place it right on the homepage with call-to-action widgets. I can have it done in five minutes.”

“Higher Logic Thrive allowed us to create a more engaged, connected, and informed community. It streamlined our communication and provided a space for mental health nurses to connect and support each other.”

“The implementation process and the support from Higher Logic Thrive Services is fantastic. The staff at Higher Logic are so knowledgeable and nothing is a problem. We love working with the team and honestly would not have had the success we have had without them.”

“The numbers don’t lie—customers without community involvement are much more likely to churn. Higher Logic Vanilla is valuable community platform, and we’ll continue to invest in it because it’s genuinely making our customers healthier.”

“If your colleagues and customers don’t believe in your mission, if they don’t understand it, if they don’t feel good about it, they’re not going to buy in, no matter what your strategies are.”

“We wanted a platform that could offer the flexibility to help create unique community experiences and connect members with the content they need. But we also needed to have the technical flexibility to integrate D2L’s community with the rest of the company’s technical infrastructure.”

“We get asked all the time, ‘What’s everyone else doing?’ We knew we had to provide a way for our customers to get those answers straight from their peers, without us acting as the middleman.”