171 Higher Logic Testimonials

"Higher Logic has done an excellent job addressing support issues. Your emphasis on customer service over the past few years has not gone unnoticed. Thanks for being such a great technology partner. We do not get nearly this quality of service from our other technology partners."

“The community existed as a lifeline for many of our community members during COVID-19. Everybody was home from the office, everybody was confused, and what better than to be able to say, ‘I have a home for you, and a place to ground yourself during this storm. I’ve got a bunch of other people I can introduce you to who are working through this as well. Not only will we help you survive, we’ll help you thrive.”

"We learn from the best—its Higher Logic’s amazing customer support that has and given our staff the knowledge and confidence to grow our community and keep it thriving."

“As an organization, we don’t have a marketing department, and our membership department is only 1.5 people. Higher Logic Thrive will be a game-changer for us to automate as much as possible so we can save time and get things done efficiently.”

“One of the biggest reasons we upgraded to Higher Logic Thrive was usability for our members, and it did bring quite a level of that. The new design and features reduced the number of clicks for our members, making it easier for them to find what they’re looking for.”

“Technology is steaming ahead, and if you’re not on a decent platform, your organisation is going to be inefficient, and you won’t be able to deliver member outcomes. The data we could get out of our old system was limited. Now, with Higher Logic Thrive Marketing, I can report things to the board that are really of interest and leverage member behaviour data to improve our marketing.”

“There aren’t many things specifically tailored for associations but Higher Logic Thrive is really a full-service association tool. We used to have separate tools for email, our AMS, our community, our events and more. Getting to where it’s a one-stop-shop – like Higher Logic Thrive offers – and working within that one platform that has everything is so much better and easier for us. And it makes a more streamlined experience for our members.”

“At the end of the day, it’s about the member experience. What do we want that to be? We really want members to be able to go to the homepage and see highlights of what we have as an association. With Higher Logic Thrive we can do all that, and we can do RSS feeds from our job board and can potentially use modules to create a speaker expert directory and manage events, which lets us streamline the member experience. Plus, our members love it, and that’s what matters most.”

“It’s been an awesome opportunity to engage people who haven’t navigated to our NRPA Connect community in a long time, or who have only been engaging with the daily digest emails.”

“Having the upgraded Higher Logic Thrive Community has excited us to play around more – to use automation rules and other tools – in a great way. It’s not only built up our members’ enthusiasm but staff enthusiasm as well.”

“If I had a quarter for the number of times members said ‘I didn’t realize the community had that’ – when it had it all along! Upgrading to Higher Logic Thrive let us package it in this new, modern way, with improved navigation and UX, and it’s drawn new attention.”

"I get a real buzz in the morning when I see new names appear on the GMA Member Community Digest. More and more members have confidence to raise their issues and questions on the system, which is great. For an association like ours with people all over the country, I think it’s a fantastic culture builder and great for our Association’s relevance in sharing information. Members create the energy to power the system and that’s what we’ve always wanted."

“It’s a lot cheaper in the long run for us to invest in this now than for us to try to recruit and get new members constantly. If we can get these members using their benefits and finding value at the onset, they’re going to stay members.”

"For us, aggregating content into a dynamically populated newsletter email once a week was warmly received by our members, as exhibited in higher open and click rates."

“The guidance we’ve gotten at Higher Logic has been invaluable. I couldn’t have asked for a better way to get help.”