134 Higher Logic Testimonials

“Our community puts us where our customers are, and allows us to help them the way they want to be helped.”

“Basecamp is a good place to tie all of the Ascend Learning brands together. It’s easy to forget we work for a large international company sometimes."

“There aren’t many things specifically tailored for associations but Higher Logic Thrive is really a full-service association tool. We used to have separate tools for email, our AMS, our community, our events and more. Getting to where it’s a one-stop-shop – like Higher Logic Thrive offers – and working within that one platform that has everything is so much better and easier for us. And it makes a more streamlined experience for our members.”

“Communities are a given – and if you don’t have one, there’s probably a problem. You’re not listening. Because that’s what communities are for. At least at the corporate level, for me, it’s listening at scale. We can send out NPS surveys and transactional NPS and real NPS. But I think community shows the customer’s voice a lot more.”

“Our ideas of listening to our users, connecting the dots between what they need and want, and what we produce—it’s all become a reality.”

“We often hear from our members that the community is one of their favorite things. It makes them aware of resources they didn’t know existed and helps make them better theatre teachers in general, which makes us happy.”

“Thank you all so very much for your advice. I have decided to use this as a learning experience for future productions. I want to let you all know that I will be speaking with my cast to discuss a mix of what I read in all your posts. Can I say how grateful I am to have this forum? I don’t really have anyone to talk to in my personal or professional life that can really understand what I go through day to day. It helped tremendously – you have no idea.”

“I have lurked in the shadows reading almost every discussion that comes in the “Open Forum Digest for and I thank you for the tips, lesson plan ideas, and even attached documents!! (I get a strange comforting feeling when I see the digest in my inbox!) I consider this forum my best professional development. I am grateful for your spirit of generosity, which, by example, makes me a better teacher and human being!”

“As a first-time director, this group has been incredibly helpful in boosting my confidence and making this gargantuan task feel doable. So glad I stumbled upon it!”

“Overall, our use of Higher Logic’s Communications platform has made a major impact on both ends of our membership – minimizing losses and maximizing recruitment – delivering a level of growth we haven’t seen in several years, increasing our influence as an organization, and allowing us to deliver better results for our members.”

“We’ve used technology, including our online community, our learning management system, and our benchmarking database to empower our members, help them do more for themselves, connect with them, and expand services without expanding staff. We’ve turned MTI around.”

“The community allows like-minded members to take the idea of peer learning and problem-solving to a new level and lets them connect to people in ways that are meaningful to them.”

“My favorite part about Higher Logic is the community that you have within. The culture of your office spills out into your customer service, so I feel like one of you often. I’ve always had a great working relationship with everyone at Higher Logic.”

“Using landing pages in Higher Logic Communications is so simple to do! All I had to do was add images, branding, and the description. Since our team could manage it on our own, it saves time for our web manager. The ease of use in creating the landing page, getting information back, and being able to connect it to social media was so helpful.”

“Before we used marketing automation, I was worried we were inundating members with email communications and the important ones were passing them by. Now, we can send the right message to the right person at the right time.”