"I recommend the Higher Logic Learning Series to any professional looking to learn more about private social networking and collaboration tools. The sessions are fun, packed with real-world content and cover relevant topics. I especially enjoy the engagement activities built into each webinar."
“If I had a quarter for the number of times members said ‘I didn’t realize the community had that’ – when it had it all along! Upgrading to Higher Logic Thrive let us package it in this new, modern way, with improved navigation and UX, and it’s drawn new attention.”
"We recently launched a Higher Logic social network for one of our clients, and before we even launched the site to members, we had secured new advertising revenue that exceeded the cost and implementation of the new site. So from day one, this was a self-funding initiative that has become a viable new revenue stream for the association."
“I like that it's a one-stop site for all of the information about what's going on around the company. Sometimes it's hard sifting through e-mails to find events or info, so having it archived in a convenient location is great."
"We see our online community as a critcal driver of membership and retenton. It should provide every opportunity for members to share, collaborate, mentor and learn. But with our existng platorm, several key features were not available or didn’t work properly, and getng support from Telligent was a nightmare."
“Our community manager has been an amazing fit for us and I definitely see us continuing with her for quite a while. We’re about to go into our cycle for next year and being able to have her be part of that will be important and make the community even better.”
“In a perfect world, we’d want all our members to feel connected to the organization. Volunteering and being engaged on the platform, in general, helps with that. That’s the ultimate goal.”
"Our members are continually teaching and being respectful of each other. It’s helping all members provide better care and think outside of the box."
"AARConnect has always been a reliable, dependable tool for organic activity — it’s easy for members to engage despite not having dedicated community management."
“We are pleased to work with the incredible team at Higher Logic, as they are important partners in our continuing efforts to connect educators to their most valuable resource – each other.”
“Higher Logic has a great product, first and foremost. The community is an asset to our Association and my members rely on the community to ask each [other] questions and get advice. This gives our members all over the world the ability to communicate in real time.”
“We want our customers to get as much value as possible out of the community. We're working to be a leader in an extremely competitive security software market, and a strong community is one important puzzle piece in gaining that competitive edge.”
“Access to the community ranked as one of our most valued member benefits in our most recent member survey. Higher Logic provides 340B Health the support and customer service we need to build a thriving online community.”
“We now look at our digital communications with our members much more strategically. We have the opportunity to target our messages to different groups and to look at what our members are talking about in real time and then develop products and services that help them meet that need.”
“Communities are a given – and if you don’t have one, there’s probably a problem. You’re not listening. Because that’s what communities are for. At least at the corporate level, for me, it’s listening at scale. We can send out NPS surveys and transactional NPS and real NPS. But I think community shows the customer’s voice a lot more.”