“We’ve used technology, including our online community, our learning management system, and our benchmarking database to empower our members, help them do more for themselves, connect with them, and expand services without expanding staff. We’ve turned MTI around.”

“The implementation process and the support from Higher Logic Thrive Services is fantastic. The staff at Higher Logic are so knowledgeable and nothing is a problem. We love working with the team and honestly would not have had the success we have had without them.”

"We’ve touched the audience when it was ‘just in time.’ And the fact that we can track over $73,000 directly to clicks in the campaign it’s fantastic."

“Our community manager has been an amazing fit for us and I definitely see us continuing with her for quite a while. We’re about to go into our cycle for next year and being able to have her be part of that will be important and make the community even …

“In a perfect world, we’d want all our members to feel connected to the organization. Volunteering and being engaged on the platform, in general, helps with that. That’s the ultimate goal.”

"Our members are continually teaching and being respectful of each other. It’s helping all members provide better care and think outside of the box."

"AARConnect has always been a reliable, dependable tool for organic activity — it’s easy for members to engage despite not having dedicated community management."

“We are pleased to work with the incredible team at Higher Logic, as they are important partners in our continuing efforts to connect educators to their most valuable resource – each other.”

“Higher Logic has a great product, first and foremost. The community is an asset to our Association and my members rely on the community to ask each [other] questions and get advice. This gives our members all over the world the ability to communicate in real time.”

“We want our customers to get as much value as possible out of the community. We're working to be a leader in an extremely competitive security software market, and a strong community is one important puzzle piece in gaining that competitive edge.”

“Access to the community ranked as one of our most valued member benefits in our most recent member survey. Higher Logic provides 340B Health the support and customer service we need to build a thriving online community.”

“We now look at our digital communications with our members much more strategically. We have the opportunity to target our messages to different groups and to look at what our members are talking about in real time and then develop products and services that help them meet that need.”

“Communities are a given – and if you don’t have one, there’s probably a problem. You’re not listening. Because that’s what communities are for. At least at the corporate level, for me, it’s listening at scale. We can send out NPS surveys and transactional NPS and real NPS. But I …

“Our ideas of listening to our users, connecting the dots between what they need and want, and what we produce—it’s all become a reality.”

“We often hear from our members that the community is one of their favorite things. It makes them aware of resources they didn’t know existed and helps make them better theatre teachers in general, which makes us happy.”