171 Higher Logic Testimonials

"As a result of launching THE LANDING, we will better understand our members, what they’re interested in, what they need and how to provide more value to them."

"I login almost daily and scan the HUG digest emails every morning. I use it to hear the good, the bad and the ugly of the higher logic platform and ask all my newbie questions to the current Higher Logic client community. I have found it to be very useful to connect with other Higher Logic clients and am happy with the amount of feedback I’ve received and also that Higher Logic staff will step in and help me answer my question. I would absolutely recommend joining the HUG community to ANY Higher Logic client. If you don’t use it, how will your own members find value in it."

“We needed an intranet that would do the typical heavy lifting – benefits information, leadership messaging – but also one that enabled conversations. However, with only a two-person team, we needed to choose a platform that wouldn’t require a large team to manage it.”

"Having the ability to sit down and plan over a day or two allowed us to think globally as opposed to just the current month. This made a world of difference.”

“We would like to continue using this approach because it allows us to promote all our courses without flooding our members’ inboxes. Targeted subject lines and standalone emails work. Spending the extra time to brainstorm with other members of your team, figuring out what we want to say, different subject lines to use, etc. is very helpful and beneficial.”

"Marketing automation allows us to personalize emails and give subscribers what they want.”

"Marketing automation gives us the opportunity to create a more thoughtful and effective process.”

“Marketing automation has completely changed the way we communicate with our audience and has revitalized our marketing and communications strategy."

"We wanted to move toward a more targeted approach with our marketing, therefore requiring data. Before moving to this marketing automation platform, our AMS and email solution were not integrated, making it a challenge to easily get the data we needed.”

“Any time we mention a senior leader’s name, or they upload something to basecamp, our interaction numbers go sky-high! Our employees want to hear what leaders have to say, so we began a new “Friday Flash” initiative in 2018. Different members of the leadership team host a discussion with employees to garner feedback and chat about what’s going on in the industry, their careers, and even their personal hobbies."

“Basecamp is a good place to tie all of the Ascend Learning brands together. It’s easy to forget we work for a large international company sometimes."

“I like that it's a one-stop site for all of the information about what's going on around the company. Sometimes it's hard sifting through e-mails to find events or info, so having it archived in a convenient location is great."

"We see our online community as a critcal driver of membership and retenton. It should provide every opportunity for members to share, collaborate, mentor and learn. But with our existng platorm, several key features were not available or didn’t work properly, and getng support from Telligent was a nightmare."

“Our community manager has been an amazing fit for us and I definitely see us continuing with her for quite a while. We’re about to go into our cycle for next year and being able to have her be part of that will be important and make the community even better.”

“In a perfect world, we’d want all our members to feel connected to the organization. Volunteering and being engaged on the platform, in general, helps with that. That’s the ultimate goal.”