“Communities are a given – and if you don’t have one, there’s probably a problem. You’re not listening. Because that’s what communities are for. At least at the corporate level, for me, it’s listening at scale. We can send out NPS surveys and transactional NPS and real NPS. But I …

“Our customers were craving real-world examples. Awardco’s so customizable that clients across different industries were using it in completely unique ways. For example, sales-driven organizations use it for sales incentives while manufacturers often set it up for safety promotion programs. And everyone was curious about how others were making it …

"We saw such great adoption right out of the gate that we couldn’t get Higher Logic communities launched for our other groups fast enough."

"ASHP Connect provides members with the social collaboration and engagement tools they want and helps staff improve operational effectiveness and drive brand value."

"I’m very impressed with the LTC Network Digest on AANAConnect. I’m learning something new every day. And when I have questions of my own, the answers are always helpful and prompt. I once posted a question and received a response in seven minutes. You just can’t get that kind of …

"Collaborate is helping us create a more diverse, inclusive and vibrant group of leaders focused on the work we do on behalf of the association management profession."

“We couldn’t be happier with the outcomes we’ve experienced as administrators and through our students’ experience. Bringing this platform to our education offerings has certainly made it easy for us to continue developing our offerings and using the technology that only enhances the learning experience.”

"The depth we’ve gained in such a short period of time is mind-blowing for us and for our board.”

"Our discussion metrics really shine. The discussion posts and replies (per day or per post) hover 5-6 times higher than industry benchmarks.”

“We found that the reason a lot of people don’t join [the association] is that they simply haven’t been invited to join. So, we decided to send out an email to that group and just say ‘You’ve been invited to join."

"It’s amazing for our members to be connecting and seeing the member benefits they may not have known about before.”

“The success with advertising has been huge for us. It frees us up to do other things.”

"Because you can do so much with Higher Logic, we’ve been using it to do things other than support ticket deflection. Our knowledge base has over 250 articles, and we’re continuously adding more. In addition to having private communities for each of our data products, we’re planning to develop a …

“We are committed to helping our clients make meaningful connections with their audience.”

“We hear people say they are part of an association and don’t recognize the benefits. This is a great selling point for a members-only site or community, because this data helps us with the member view component. We can use this demographic data from the AMS and community to steer …