171 Higher Logic Testimonials

“We would like to continue using this approach because it allows us to promote all our courses without flooding our members’ inboxes. Targeted subject lines and standalone emails work. Spending the extra time to brainstorm with other members of your team, figuring out what we want to say, different subject lines to use, etc. is very helpful and beneficial.”

"The Higher Logic team did a fantastic job throughout this entire migration and upgrade process. I especially appreciate the extreme attention to detail during the list migration phase. Please give my special thanks to everyone who was involved. Believe, me, this kind of excellent work gets passed around the association community every time I get a chance. Wish I could take everyone to lunch."

“You’ve probably heard before that ‘Build it and they will come’ is not a community and member engagement strategy. You need the right staff, volunteers, and community tools to continuously engage members. Higher Logic makes it easier – for example, their automation rules are absolutely stellar, both the ones that come out-of-the-box and the ones you can set up on your own.”

"Summit is our annual conference that comprises 60 percent of our revenue — it’s by far our biggest event of the year. Being a major driving force, the annual conference relies on the success and growth of CRMUG Collaborate to drive revenue and membership in so many meaningful ways."

"We saw such great adoption right out of the gate that we couldn’t get Higher Logic communities launched for our other groups fast enough."

"After the presentation, I called a colleague and This [platform] is wonderful, why haven’t we had this all along.”

"My two mentees have completely different CX maturity levels, questions, and challenges, which has allowed me to stretch my thinking on their specific topics, as well as we work together to define ideal approaches and solutions for their needs."

"I talk to customers every day, and they constantly express how happy they are with the approach we took to creating the PUG. It’s not just some clunky portal that’s difficult to navigate. It’s a modern enterprise system that’s a pleasure to use."

"Members post literally around the clock! They are constantly engaged, incredibly frank and respectful. The conversation is casual and informal, just like an in-person discussion. I think everyone is really pleased to have the tool, so they’re consistently willing to share information that will help others within our Franchisee community."

"It should not even be a second thought to find information — a crank shaft engineer has a question and immediately knows to reach out on Member Connection to solve his or her problem."

"Our online community is the heart of our association, so web site improvements are a key means of enhancing our member service. TMA Resources and Higher Logic integrated seamlessly to bring our members the best solution for peer-to-peer communication—which is consistently rated our number one member benefit."

"We’re very satisfied with our new community. It saves our staff and our members’ time. They appreciate the new functionality and are taking advantage of our services more."

"I appreciate all Higher Logic does to keep this forum up and running. It’s a great service to our professional community. Hand hygiene saves lives."

"I’m excited about using this. I think it has great potential! I live in a small town with only one hospital and I’m the only IP, and my chapter is more than two hours away for me. APIC, and more specifically electronic communication with my chapter, has been my lifeline."

"ASHP’s greatest resource is its members, and ASHP Connect has been a powerful tool which has made it possible for members to easily exchange their knowledge by sharing information through discussion groups, blogs, events and documents."