“Higher Logic has a great product, first and foremost. The community is an asset to our Association and my members rely on the community to ask each [other] questions and get advice. This gives our members all over the world the ability to communicate in real time.”

"The Higher Logic product is good. The implementation process used to get up and running was methodical and proved to be successful."

“The implementation process and the support from Higher Logic Thrive Services is fantastic. The staff at Higher Logic are so knowledgeable and nothing is a problem. We love working with the team and honestly would not have had the success we have had without them.”

"Summit is our annual conference that comprises 60 percent of our revenue — it’s by far our biggest event of the year. Being a major driving force, the annual conference relies on the success and growth of CRMUG Collaborate to drive revenue and membership in so many meaningful ways."

"We saw such great adoption right out of the gate that we couldn’t get Higher Logic communities launched for our other groups fast enough."

"After the presentation, I called a colleague and This [platform] is wonderful, why haven’t we had this all along.”

"My two mentees have completely different CX maturity levels, questions, and challenges, which has allowed me to stretch my thinking on their specific topics, as well as we work together to define ideal approaches and solutions for their needs."

"I talk to customers every day, and they constantly express how happy they are with the approach we took to creating the PUG. It’s not just some clunky portal that’s difficult to navigate. It’s a modern enterprise system that’s a pleasure to use."

"Members post literally around the clock! They are constantly engaged, incredibly frank and respectful. The conversation is casual and informal, just like an in-person discussion. I think everyone is really pleased to have the tool, so they’re consistently willing to share information that will help others within our Franchisee community."

"It should not even be a second thought to find information — a crank shaft engineer has a question and immediately knows to reach out on Member Connection to solve his or her problem."

"Our online community is the heart of our association, so web site improvements are a key means of enhancing our member service. TMA Resources and Higher Logic integrated seamlessly to bring our members the best solution for peer-to-peer communication—which is consistently rated our number one member benefit."

"We’re very satisfied with our new community. It saves our staff and our members’ time. They appreciate the new functionality and are taking advantage of our services more."

"I appreciate all Higher Logic does to keep this forum up and running. It’s a great service to our professional community. Hand hygiene saves lives."

"I’m excited about using this. I think it has great potential! I live in a small town with only one hospital and I’m the only IP, and my chapter is more than two hours away for me. APIC, and more specifically electronic communication with my chapter, has been my lifeline."

"ASHP’s greatest resource is its members, and ASHP Connect has been a powerful tool which has made it possible for members to easily exchange their knowledge by sharing information through discussion groups, blogs, events and documents."