171 Higher Logic Testimonials

“We came up with a phrase for our strategic plan, which was, ‘Our members are our North Star.’ And Higher Logic Thrive is all about putting the member first. It’s member-experienced focused. We knew what our members wanted and how we could accomplish our goals, and Higher Logic Thrive is a great tool to do that.”

"AARConnect has always been a reliable, dependable tool for organic activity — it’s easy for members to engage despite not having dedicated community management."

“I used to have 40-50 support tickets sitting in my inbox per day, but now it’s only about 3-4. Higher Logic Vanilla has proven to be a worthwhile investment, resulting in massive time savings.”

"We’ve seen great success with the daily discussion group email sponsorships. Priced at $2,500 per month, this spot has been booked up all year long, and is completely booked for the entire 2015 year. Email sponsorships include an ad in the online discussion within the community, further increasing exposure. In addition, we are generating $3,000 a month from Featured blog sponsorship on the community."

"Summit is our annual conference that comprises 60 percent of our revenue — it’s by far our biggest event of the year. Being a major driving force, the annual conference relies on the success and growth of CRMUG Collaborate to drive revenue and membership in so many meaningful ways."

"We saw such great adoption right out of the gate that we couldn’t get Higher Logic communities launched for our other groups fast enough."

"After the presentation, I called a colleague and This [platform] is wonderful, why haven’t we had this all along.”

"My two mentees have completely different CX maturity levels, questions, and challenges, which has allowed me to stretch my thinking on their specific topics, as well as we work together to define ideal approaches and solutions for their needs."

"I talk to customers every day, and they constantly express how happy they are with the approach we took to creating the PUG. It’s not just some clunky portal that’s difficult to navigate. It’s a modern enterprise system that’s a pleasure to use."

"Members post literally around the clock! They are constantly engaged, incredibly frank and respectful. The conversation is casual and informal, just like an in-person discussion. I think everyone is really pleased to have the tool, so they’re consistently willing to share information that will help others within our Franchisee community."

"It should not even be a second thought to find information — a crank shaft engineer has a question and immediately knows to reach out on Member Connection to solve his or her problem."

"Our online community is the heart of our association, so web site improvements are a key means of enhancing our member service. TMA Resources and Higher Logic integrated seamlessly to bring our members the best solution for peer-to-peer communication—which is consistently rated our number one member benefit."

"We’re very satisfied with our new community. It saves our staff and our members’ time. They appreciate the new functionality and are taking advantage of our services more."

"I appreciate all Higher Logic does to keep this forum up and running. It’s a great service to our professional community. Hand hygiene saves lives."

"I’m excited about using this. I think it has great potential! I live in a small town with only one hospital and I’m the only IP, and my chapter is more than two hours away for me. APIC, and more specifically electronic communication with my chapter, has been my lifeline."