"I love this series and really appreciate Higher Logic putting on the Learning Series program. I’m a busy professional of a small staff association – and I make time to attend the webinars because I always leave with actionable takeaways."
"We find that Higher Logic is bending over backwards to assist us, even though we seem to be their only client working with this AMS."
"Our online community is the heart of our association, so web site improvements are a key means of enhancing our member service. TMA Resources and Higher Logic integrated seamlessly to bring our members the best solution for peer-to-peer communication—which is consistently rated our number one member benefit."
"We saw such great adoption right out of the gate that we couldn’t get Higher Logic communities launched for our other groups fast enough."
"After the presentation, I called a colleague and This [platform] is wonderful, why haven’t we had this all along.”
"My two mentees have completely different CX maturity levels, questions, and challenges, which has allowed me to stretch my thinking on their specific topics, as well as we work together to define ideal approaches and solutions for their needs."
"I talk to customers every day, and they constantly express how happy they are with the approach we took to creating the PUG. It’s not just some clunky portal that’s difficult to navigate. It’s a modern enterprise system that’s a pleasure to use."
"Members post literally around the clock! They are constantly engaged, incredibly frank and respectful. The conversation is casual and informal, just like an in-person discussion. I think everyone is really pleased to have the tool, so they’re consistently willing to share information that will help others within our Franchisee community."
"It should not even be a second thought to find information — a crank shaft engineer has a question and immediately knows to reach out on Member Connection to solve his or her problem."
"We’re very satisfied with our new community. It saves our staff and our members’ time. They appreciate the new functionality and are taking advantage of our services more."
"I appreciate all Higher Logic does to keep this forum up and running. It’s a great service to our professional community. Hand hygiene saves lives."
"I’m excited about using this. I think it has great potential! I live in a small town with only one hospital and I’m the only IP, and my chapter is more than two hours away for me. APIC, and more specifically electronic communication with my chapter, has been my lifeline."
"ASHP’s greatest resource is its members, and ASHP Connect has been a powerful tool which has made it possible for members to easily exchange their knowledge by sharing information through discussion groups, blogs, events and documents."
"ASHP Connect provides members with the social collaboration and engagement tools they want and helps staff improve operational effectiveness and drive brand value."
"I’m very impressed with the LTC Network Digest on AANAConnect. I’m learning something new every day. And when I have questions of my own, the answers are always helpful and prompt. I once posted a question and received a response in seven minutes. You just can’t get that kind of attention anywhere else."