“One of the biggest reasons we upgraded to Higher Logic Thrive was usability for our members, and it did bring quite a level of that. The new design and features reduced the number of clicks for our members, making it easier for them to find what they’re looking for.”
“Thanks to Higher Logic’s security groups, we’re able to display content for some users and hide it for others. For example, corporate members might see the newsletter as a component, while super users might see ‘post to a community’ or their favorite communities displayed at the very top. So the community experience is more relevant for them that way.”
“Communities are a given – and if you don’t have one, there’s probably a problem. You’re not listening. Because that’s what communities are for. At least at the corporate level, for me, it’s listening at scale. We can send out NPS surveys and transactional NPS and real NPS. But I think community shows the customer’s voice a lot more.”
"I login almost daily and scan the HUG digest emails every morning. I use it to hear the good, the bad and the ugly of the higher logic platform and ask all my newbie questions to the current Higher Logic client community. I have found it to be very useful to connect with other Higher Logic clients and am happy with the amount of feedback I’ve received and also that Higher Logic staff will step in and help me answer my question. I would absolutely recommend joining the HUG community to ANY Higher Logic client. If you don’t use it, how will your own members find value in it."
"I love knowing I can count on HUG."
"The Higher Logic Learning Series session I attended was beneficial. I appreciated the live engagement polls and peer-to-peer advice and discussion."
"I recommend the Higher Logic Learning Series to any professional looking to learn more about private social networking and collaboration tools. The sessions are fun, packed with real-world content and cover relevant topics. I especially enjoy the engagement activities built into each webinar."
"Thank you Higher Logic for another great webinar! I've enjoyed all the Learning Series programs. Most times they have a useful take-home lesson for me and my association. The sessions are especially helpful because of the great interaction that occurs among participants."
"The Higher Logic Learning Series topics are always relevant and helpful. Keep them coming."
"I love this series and really appreciate Higher Logic putting on the Learning Series program. I’m a busy professional of a small staff association – and I make time to attend the webinars because I always leave with actionable takeaways."
"IPWEA's integrated approach to our Higher Logic community has increased new member prospects by more than 25% and improved outreach effectiveness to people interested in our services."
"Higher Logic helped us dramatically simplify our IT infrastructure. We were able to retire our email list, our online discussion software, and a custom-developed member directory."
"ASHA members are more inclined to join a SIG because there is a tool for them to interact and communicate with others that have the same interest. Our community also has revenue streams through advertising of the discussions and a primary sponsor."
"We recently launched a Higher Logic social network for one of our clients, and before we even launched the site to members, we had secured new advertising revenue that exceeded the cost and implementation of the new site. So from day one, this was a self-funding initiative that has become a viable new revenue stream for the association."
"Beyond the success we’ve seen for our members, we realized we could supplement costs by introducing ads directly on our community site. Our 2014 plan is for the advertising revenue to pay for the cost of the community site."