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"We've reached a higher level of interaction with the community as the articles we posted raised questions for improvement on some of the features of the platform since users could understand them better and offer us more eloquent feedback on the issues at hand."
"For the external knowledge I estimated that in the first year it would save about 50-100 phone calls during after hours support. This will save me at least 50 hours."
Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural …
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