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Helpjuice

Read 153 Helpjuice reviews and testimonials from customers, explore 178 case studies and customer success stories, and watch 2 customer videos to see why companies chose Helpjuice as their Knowledge Management Software

Helpjuice helps companies save millions in customer support with their powerful knowledge base tool. Companies like Indeed.com and Coastal.com are able to deliver instant support to their customers with Helpjuice's knowledge base.

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  • 153 Testimonials View
  • 178 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 3570 reference ratings
4.8/5.0 (3570)
  • Fall 2026 Top Performer Knowledge Management Software
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153Testimonials

  • “Helpjuice is a no brainer. It’s extremely user friendly, has a LOT of options when it comes to making content private, and segmenting content based on groups.”

    Stuart Head of Product

  • "Migrating to Helpjuice has reduced our SLA turnaround time for publishing from 41 business days to 21 days, a 49% difference, with some requests being published in as little as …

    Misael Cedillos Senior Business Information Content Designer

  • "The time to support new starters through onboarding and their first few weeks has reduced by 25%."

    Neil Wilks Head of Technology
152 more testimonials currently locked

178 Case Studies

  • The Colorado Tech Company That Cut Onboarding Time by 85% with Helpjuice

    Drew Holliday Curriculum Developer

  • Panda reduces support inquiries and boosts self-service with Helpjuice

  • How Helpjuice helped Collins Community Credit Union to speed up publishing process …

    Richard Thompson Senior Project Manager
177 more case studies currently locked

2 Customer Videos

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Additional Helpjuice Information & Resources

Read Helpjuice Reviews, Testimonials & Customer References from 153 real Helpjuice customers.

Browse Helpjuice Case Studies, Customer Success Stories, & Customer References from 178 businesses that use Helpjuice.

Watch Helpjuice Customer Videos to learn why 2 businesses chose Helpjuice.

FeaturedCustomers has 2,119,491+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.