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"With the ability to add search keywords to articles, WDCi Group was able to increase their success rate at searching for solutions from 80% to 97%."
"With Helpjuice, our onboarding process has increased production by 30%."
Elium is the leading european knowledge sharing platform deployed in small and large knowledge centric organisations such as L’Oréal, Capgemini, and EDF. Elium is the web and mobile platform dedicated to enterprise knowledge sharing. It enables you to collect, share, enhance knowledge and information flowing within and beyond your organisation.
HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and build loyal relationships.
livepro is the perfect answer. Since 2001, the livepro team has partnered with clients to improve customer service quality & delivery. Their clients have discovered that not only does it improve the quality of the customer experience, it also helps to strengthen your brand, improves team satisfaction and makes you a star! And you don’t need to be an IT guru to use it. At livepro, improving customer service through effective knowledge management is their passion.
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