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"I left Zendesk for other apps. For the knowledge base, I switched to Helpjuice, which specializes in that sort of thing. I like it. It enables me to have more than two levels of organization, to have articles in more than one place, to get feedback from users without their having to sign in, and lets me have authorless articles from the perspective of the viewer. Plus, the search functionality is better and faster. There are some things I miss, like the ability to edit articles from the article page itself, but Helpjuice appears to be responsive and fast to make changes in response to critical feedback. They don't make me feel like I'm a nuisance. They make me feel like I am helping them to build a better app."
"Unlike most solutions we have evaluated, I love that with Helpjuice we can auto-translate articles in the different languages which are used in our company."
Bloomfire exists to organize knowledge and expertise, and makes it accessible and shareable with the people that need it most. Bloomfire's easy-to-use, elegant social knowledge network software is used by thousands of employees at leading companies for social learning, customer service, and sales and marketing alignment. With Bloomfire, collaboration is easier, work gets done more efficiently, and employees and customers are more satisfied.
HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and build loyal relationships.
Slite is a collaborative workspace where remote teams get their best work done. Document. Discuss. Decide. All in one place. Creating any kind of document as easy as typing. A powerful editor includes advanced tables, built-in video explainers, sketching, and hundreds of integrations. And with Discussions, your team's important conversations can now live side-by-side with your living documents, making async decision-making easy. More than 100,000 companies have created a Slite account so far, give it a try for free.
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