Access even more references from these marketplace competitors
"Love the powerful AI & search features. After rolling out Helpjuice, ticket submission dropped by nearly 55%!"
"I never imagined we could save 5-10 hours per month on training and implementation. Helpjuice made this a reality for Aesthetix CRM."
Document360 is an AI-powered knowledge base platform designed to help organizations create, manage, and share knowledge efficiently. Whether for internal teams or external customers, it provides the tools needed to centralize information and make it easily accessible. Document360 offers an intuitive markdown editor for seamless content creation, allowing you to craft rich, engaging articles with ease. Its AI-powered search and content recommendations ensure users can quickly find what they need. For enhanced security, it provides role-based access control, private documentation, and compliance with industry standards. You can design your knowledge base to reflect your brand, add multilingual support, and integrate with tools like Slack, Microsoft Teams, and more. Detailed analytics help you track performance, understand user behavior, and optimize your content effectively. Use cases and benefits: Customer Support Empower customers with a self-service portal, reducing support tickets and response times. Host FAQs, troubleshooting guides, and tutorials. Internal Documentation Streamline team workflows by creating a centralized hub for SOPs, training materials, and company policies. Product Documentation Share product manuals, release notes, and feature guides to educate users and drive product adoption. User Manual Create comprehensive user manuals with multimedia support, ensuring users can easily understand and navigate your products. Simplify onboarding with structured, role-specific resources to help new hires ramp up quickly. SOPs Maintain version-controlled documents to ensure teams adhere to industry standards and protocols.
HelpDocs makes beautiful, easy to use support pages for product-focused teams. Knowledge bases that're easy to maintain, always relevant, and look great. They're solving customer support at scale with self-serve options that customers actually want to use. Better for your customers, and with a reduction in your support volume, better for your bank balance too.
Slab is building their long-term memory. They reimagined the humble knowledge base from the core user needs to make information sharing within teams fast, intuitive, and empowering. Behind the scenes, they geek out over the latest technologies to put a simple and elegant product on the center stage. They are a small team of experienced developers and designers backed by top-tier investors, including Matrix Partners, CRV, and NEA.
FeaturedCustomers has 1,839,822+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.