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Elium

Read 25 Elium reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch customer videos to see why companies chose Elium as their Knowledge Management Software

Elium is the European knowledge management platform that makes enterprise AI reliable. AI is only as good as the knowledge behind it, so Elium turns scattered know-how into one governed source of truth: verified, current and permission-aware. Global operations, customer service and IT support teams use it to give people and AI agents answers they can trust. Every answer is tracked, so gaps and outdated content are flagged and routed to an owner, with a human in the loop. Elium is ISO/IEC 27001 certified, hosted in Europe, and available as SaaS or private cloud. Independently owned and trusted for more than a decade by 150+ organisations, including L'Oréal, BNP Paribas, BCG and the Council of Europe.

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Customer Rating Review Score based on 2280 reference ratings
4.8/5.0 (2280)
  • Fall 2025 Top Performer Knowledge Management Software

25Testimonials

  • "We wanted Elium to be a central brick of the Touring Club digital workplace. The knowledge focus of this tool allows us to reposition our social network. It offers a …

  • "I particularly appreciate how Elium combines the dynamics and the collective intelligence of social networks with a structured document database. This reinforces the impact and scope of our work."

  • "Establishing such a system, including the necessary changes in working methods, is not always easy. The barriers indeed exist and the Knowledge Management team must constantly communicate and disseminate good …

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18 Case Studies

  • SPIE ICS absorbs 540,000 support requests a year with 140 agents on …

  • How Oversight turned knowledge sharing from an overhead into the product

  • How Touring Club Switzerland woke up a dormant network by giving it …

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Additional Elium Information & Resources

Read Elium Reviews, Testimonials & Customer References from 25 real Elium customers.

Browse Elium Case Studies, Customer Success Stories, & Customer References from 18 businesses that use Elium.