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Elium

Read 25 Elium reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch customer videos to see why companies chose Elium as their Knowledge Management Software

Elium is the European knowledge management platform that makes enterprise AI reliable. AI is only as good as the knowledge behind it, so Elium turns scattered know-how into one governed source of truth: verified, current and permission-aware. Global operations, customer service and IT support teams use it to give people and AI agents answers they can trust. Every answer is tracked, so gaps and outdated content are flagged and routed to an owner, with a human in the loop. Elium is ISO/IEC 27001 certified, hosted in Europe, and available as SaaS or private cloud. Independently owned and trusted for more than a decade by 150+ organisations, including L'Oréal, BNP Paribas, BCG and the Council of Europe.

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Customer Rating Review Score based on 2326 reference ratings
4.8/5.0 (2326)
  • Fall 2026 Top Performer Knowledge Management Software

25Testimonials

  • "Customer Success is very responsive, ready to help and to implement new solutions for potential problems. User Clubs allows us to meet other companies that use the tool and help …

  • "We're better prepared for AI than companies that went all-in on SharePoint. When you connect AI to well-structured, governed knowledge, the results are immediate."

  • "We chose elium because of its underlaying philosophy, innovation potential, functional features and customer support."

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18 Case Studies

  • Retail giant Fnac Darty cuts customer call times by 10% with better …

  • How Partoo got 100% of its people onto one knowledge platform, and …

  • How L'Oréal Opérations united 22,000 people on a single knowledge platform its …

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Additional Elium Information & Resources

Read Elium Reviews, Testimonials & Customer References from 25 real Elium customers.

Browse Elium Case Studies, Customer Success Stories, & Customer References from 18 businesses that use Elium.