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"We have such a quantity of information that staff, especially more junior staff could drown in the information or on the other hand not be able to find the specific information needed. Since adopting the Elium platform, finding information internally is almost instantaneous, independent of time zones, accessible both in the office."
"In 12 months, the teams shared as much content on the new Share platform as they did during the past 7 years."
Bloomfire exists to organize knowledge and expertise, and makes it accessible and shareable with the people that need it most. Bloomfire's easy-to-use, elegant social knowledge network software is used by thousands of employees at leading companies for social learning, customer service, and sales and marketing alignment. With Bloomfire, collaboration is easier, work gets done more efficiently, and employees and customers are more satisfied.
HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and build loyal relationships.
ProProfs Knowledge Base software is a one-stop solution for businesses looking to reduce customer tickets and manage company knowledge. The software comes with compelling features that help you create a centralized platform that can be accessed on-the-go. Having catered to companies across various industries, they at ProProfs understand your requirements for knowledge management solutions. With ProProfs Knowledge Base software, they aim to help you delight your customers as well as employees with anytime & anywhere access, instant answers, and smooth search experience.
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