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Read 31 livepro reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch 5 customer videos to see why companies chose livepro as their Knowledge Management Software

livepro is the perfect answer. Since 2001, the livepro team has partnered with clients to improve customer service quality & delivery. Their clients have discovered that not only does it improve the quality of the customer experience, it also helps to strengthen your brand, improves team satisfaction and makes you a star! And you don’t need to be an IT guru to use it. At livepro, improving customer service through effective knowledge management is their passion.

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Customer Rating Review Scorebased on 1757 reference ratings
4.8/5.0 (1757)
  • Top Performer 2025 2025
    Fall 2025Top PerformerKnowledge Management Software
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31Testimonials

  • "Finally, we have a Knowledge Management platform that provides us with everything we need to improve the efficiency of the contact center as well as reducing customer effort. We have seen a reduction in repeat calls and an 80% reduction in SME support needed. Quality scores have increased and the engagement from the team has been brilliant. It was great to work with the livepro team who were so passionate and hands on from day 1 to completion.”

    Chris NugentContact Center Manager
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16 Case Studies

  • Lockyer Valley Regional Council doubles staff engagement and efficiency

    Wendy ScottCustomer Service Co-ordinator
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5 Customer Videos

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Additional livepro Information & Resources

Read livepro Reviews, Testimonials & Customer References from 31 real livepro customers.

Browse livepro Case Studies, Customer Success Stories, & Customer References from 16 businesses that use livepro.

Watch livepro Customer Videos to learn why 5 businesses chose livepro.

FeaturedCustomers has 1,881,057+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.