livepro is the perfect answer. Since 2001, the livepro team has partnered with clients to improve customer service quality & delivery. Their clients have discovered that not only does it improve the quality of the customer experience, it also helps to strengthen your brand, improves team satisfaction and makes you a star! And you don’t need to be an IT guru to use it. At livepro, improving customer service through effective knowledge management is their passion.
"We needed a solution that was clear and engaging for agents, and had full testing and feedback options for managers. livepro allowed us to do this above and beyond any other system we investigated."
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