Bloomfire exists to organize knowledge and expertise, and makes it accessible and shareable with the people that need it most. Bloomfire's easy-to-use, elegant social knowledge network software is used by thousands of employees at leading companies for social learning, customer service, and sales and marketing alignment. With Bloomfire, collaboration is easier, work gets done more efficiently, and employees and customers are more satisfied.
"With Bloomfire, customer service reps can type a question that a client asks them over the phone, and because of that deep indexing, it pulls up the information they need to answer that client."
“You could try to search within SharePoint, but you’d get 17 versions of a report and other working documents. It was nearly impossible to know which version was final, and even more challenging to know if the information was current.”
"I really think our growth would slow down if we didn’t have Bloomfire in place to serve as a key knowledge retention mechanism for our team."
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