Bloomfire exists to organize knowledge and expertise, and makes it accessible and shareable with the people that need it most. Bloomfire's easy-to-use, elegant social knowledge network software is used by thousands of employees at leading companies for social learning, customer service, and sales and marketing alignment. With Bloomfire, collaboration is easier, work gets done more efficiently, and employees and customers are more satisfied.
“You’re probably not very serious about knowledge management if you’re not utilizing a knowledge management platform like Bloomfire.”
"One of the things we realized in late 2012 when we started looking for a knowledge management tool is that we were potentially going to have a scaling problem, I was tasked with building out our customer experience team, which at the time was made up of three people. We now have 40 people on the team after 14 months."
“This is my first experience with Bloomfire and I think this is going to be huge. No matter how hard I try, I don’t always share the research that I get done, because we’re just trying to get onto the next one. So I think that it’s going to be huge to have Bloomfire for finding and sharing knowledge. It’s programmed exactly how my brain works or is one of the most user-friendly search tools I’ve seen. So definitely excited to roll up the sleeves and get in there.”
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