74 Bloomfire Testimonials

“Onboarding thousands of employees each year is intense. We use a variety of tools to ensure that tax preparers have the right resources, including AskJH, our Bloomfire website.”

"Bloomfire was the most fun, interactive, and user-friendly solution out there. It was more social as opposed to the work or drudgery of sharing information across multiple platforms. I also looked at two custom solutions, but they would have required additional IT support on our side."

“We were looking at learning management systems but they were just way too complicated, These are sales people who can go to any one of our competitors if any part of our business is annoying. With Bloomfire, the functions, ease of use and elegant design made it an easy choice for us. Anybody can log in and figure it out fairly quickly with minimal or no coaching. This is exactly the solution we were looking for.”

"One of the things we realized in late 2012 when we started looking for a knowledge management tool is that we were potentially going to have a scaling problem, I was tasked with building out our customer experience team, which at the time was made up of three people. We now have 40 people on the team after 14 months."

"Bloomfire allows us to respond to questions that require input from a group of people, and to store that information in a place where it can easily be located and accessed again. It identifies experts with an intelligent search engine that connects knowledge and people."

"We’re working to create a seamless transition between our formal training and on-the-job training, We’ve integrated Bloomfire into our live training classes and we encourage new employees to take advantage of it for their informal social learning as well."

"Bloomfire is making our salespeople more competitive and better prepared, If just one person wins a multi-million dollar deal after developing a stronger understanding of our products thanks to Bloomfire, we’ve seen an incredible return."

"Some of our stores have iPads on the floor, With Bloomfire, employees can search and access product information that a customer might ask about on the spot. The mobile app has been awesome, especially when we show a salesperson that they can pull out their phone if a customer has a question, and watch a video on that product. It helps the customer make a buying decision, and that’s huge."

"Bloomfire is useful because our engineers and product management team can post the latest screenshots every time we launch a new version."

"Bloomfire allows them to create series of content that can be consumed in one sitting or reviewed on a need-to-know basis."

"“Emails get lost, but Bloomfire is a great way for people to get up to date on what’s going on, I go on every single morning to see what’s happening. One of our employees posts a quote every morning, which is a great way to start the day."

"It’s pushing us to have conversations about some of our critical processes and best practices, It has forced those conversations among management and employees and it encourages us to think through everything we do and make sure we are operating in the best possible way, from our most mundane processes to the most strategic aspects of our business. Bloomfire has enabled us to make a big leap in getting the whole team to work from the same playbook."

"I think the Bloomfire platform is incredibly powerful, I love organizing related content in a linear progression. I like that I can publish across communities very simply. We think the ability for everyone who uses Bloomfire to organize content in a way that’s meaningful to them is outstanding."

"I had no idea what Bloomfire offered,” Forsberg said. “But as I learned about the product, I quickly realized that this was the solution to replace our internal site. Our old site had become difficult to manage and navigate, which caused our employees a lot of frustration. The timing was perfect."

"Bloomfire had all the features we wanted, including multimedia posts and search capabilities. We use Bloomfire for all information that remains relatively unchanged over time. It is primarily updated by one team for access by remote employees."