"I think the Bloomfire platform is incredibly powerful, I love organizing related content in a linear progression. I like that I can publish across communities very simply. We think the ability for everyone who uses Bloomfire to organize content in a way that’s meaningful to them is outstanding."
“I would search my inbox for an email that might have arrived two or three years ago, or I would search my hard drive, hoping I’d named the file something that I would still be able to remember. When I struck out, I would email a team member to ask if they recalled doing the work, and then they would have to repeat everything I had just done. It was painful.”
"People talk about the democratization of information, but the democratization of technology is something I’m really impressed by with Bloomfire. You can come in without much of a tech background and really maximize the system."
"Bloomfire empowers individuals to create a culture of teaching and learning, It helps us acknowledge the wisdom and expertise of every employee. It’s also helped us extend our entire learning community by connecting departments, individuals and campuses who may not have had the opportunity to learn together."
"I used to spend more of my time chasing people down for content, Bloomfire now gives our entire administrative staff responsibility for sharing information. I can now work a lot harder on other programs to make the organization more inclusive."
“That time saved means that with a team of 50, we would estimate 100 hours of saved working time each month – or 1,200 hours this coming year. That opportunity cost of spending time in meetings or finding answers to questions is significant and recovering it means more time to serve our customers. That additional time with customers will be worth as much as $250,000 to us this year.”
“We were looking at learning management systems but they were just way too complicated, These are sales people who can go to any one of our competitors if any part of our business is annoying. With Bloomfire, the functions, ease of use and elegant design made it an easy choice for us. Anybody can log in and figure it out fairly quickly with minimal or no coaching. This is exactly the solution we were looking for.”
“We were able to increase engagement by fifty percent among our licensees since rolling out Bloomfire, as a result, we have saved a lot of time that we were spending on the phone or on email answering questions.”
"With Bloomfire, the Miracle Foundation has been able to reduce onboarding time by up to three weeks."
“Making the content and experience more engaging with multimedia features opens up all kinds of opportunities for us in working with our volunteers.”
“Customers want to make sure that the people they’re interacting with are knowledgeable. And that’s where knowledge management and KATE come in. It’s critical that our associates feel confident when assisting members; when associates can access information within seconds, this level of confidence is conveyed over the telephone, resulting in a positive member experience.”
"It all ties into customer experience for us. By having Bloomfire, we've elevated that yet another notch. And we look forward to continuing to use Bloomfire to take it up to the next notch."
“While conducting our research, we were easily able to narrow our top five features, and Bloomfire had them all. We were attracted to Bloomfire’s ease of use, as well as its ability to upload any file types, powerful Q&A engine, and robust analytics.”
"Before Bloomfire, information was chaotic. After we started using Bloomfire, everything is in one place, everyone knows where to go it’s where you go to find your information."
"We had standing room only training. I think it just shows that people are clamoring to get their hands on a tool like this."