“Customers want to make sure that the people they’re interacting with are knowledgeable. And that’s where knowledge management and KATE come in. It’s critical that our associates feel confident when assisting members; when associates can access information within seconds, this level of confidence is conveyed over the telephone, resulting in …

"Bloomfire is useful because our engineers and product management team can post the latest screenshots every time we launch a new version."

"Bloomfire is changing how people go about their work. Rather than talking to 10 people to learn something new, they have one place to go."

"With Bloomfires search capabilities and meta-tagging, we get quicker results and faster content delivery."

"When we switched over to Bloomfire, within a few weeks we were getting feedback that it was saving employees 20-30 minutes a day looking for information."

"Bloomfire gives us a lot of visibility as the knowledge management team into what knowledge is important at Cardinal Path right now."

"Bloomfire enables us to communicate, collaborate, and innovate in a very a simple way."

“I don’t spend one day without using Lionshare. Can’t live without it."

"Using Bloomfire has made the time in our classroom more effective. We’re not introducing new topics and starting from zero. We're using classroom time to practice and hone skills."

"We use Bloomfire as a one-stop shop for information, so when our reps are on the road, they can easily access and share information."

"Bloomfire helps us collaborate and create a good set of documentation from what can seem like chaos."

"Bloomfire reduces people reaching out to whoever they might know, and it makes sure that whatever information they're using is the most accurate and up-to-date."

"Before Bloomfire, information was chaotic. After we started using Bloomfire, everything is in one place, everyone knows where to go it’s where you go to find your information."

“Now that we have taken advantage of Bloomfire, we’ve seen an explosion of articles that tease out the very info you need in that moment, rather than requiring you to pry that information from a subject matter expert’s mind. Now the first and often last stop for information is our …

“We’d see continual questions in Slack throughout the day, which made it difficult for people to focus and get work done.”