74 Bloomfire Testimonials

“Onboarding thousands of employees each year is intense. We use a variety of tools to ensure that tax preparers have the right resources, including AskJH, our Bloomfire website.”

"With Bloomfire, customer service reps can type a question that a client asks them over the phone, and because of that deep indexing, it pulls up the information they need to answer that client."

"We’re working to create a seamless transition between our formal training and on-the-job training, We’ve integrated Bloomfire into our live training classes and we encourage new employees to take advantage of it for their informal social learning as well."

“Bloomfire allows for relevant information to pop because those keywords [within documents] are always being indexed. Other platforms don’t have that depth of indexing or depth of information retrieval that Bloomfire allows for.”

"70% of our time was used to support sales by telephone. With Bloomfire, now 60-70% of our time can be spent with accounts who really need that one-to-one support."

"With Bloomfires search capabilities and meta-tagging, we get quicker results and faster content delivery."

"When we switched over to Bloomfire, within a few weeks we were getting feedback that it was saving employees 20-30 minutes a day looking for information."

"Bloomfire gives us a lot of visibility as the knowledge management team into what knowledge is important at Cardinal Path right now."

"Bloomfire enables us to communicate, collaborate, and innovate in a very a simple way."

“I don’t spend one day without using Lionshare. Can’t live without it."

"Using Bloomfire has made the time in our classroom more effective. We’re not introducing new topics and starting from zero. We're using classroom time to practice and hone skills."

"We use Bloomfire as a one-stop shop for information, so when our reps are on the road, they can easily access and share information."

"Bloomfire helps us collaborate and create a good set of documentation from what can seem like chaos."

"Bloomfire reduces people reaching out to whoever they might know, and it makes sure that whatever information they're using is the most accurate and up-to-date."

"Before Bloomfire, information was chaotic. After we started using Bloomfire, everything is in one place, everyone knows where to go it’s where you go to find your information."