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Knowledge Powered Solutions

Read 11 Knowledge Powered Solutions reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch customer videos to see why companies chose Knowledge Powered Solutions as their Knowledge Management Software

Knowledge Powered Solutions (KPS) offers Knowledge Management Software that improves customer service at the same time as delivering operational efficiencies for many organisations across different industry sectors. KPS specialises in providing Knowledge Management solutions for Internal Knowledge Management, Contact Centres, Service Desks, Shared Service Environments and Web Self-Service. They provide knowledge management (km) solutions that deliver efficiency savings, enhanced staff performance and increased customer service for organisations across the world.

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Customer Rating Review Score based on 1783 reference ratings
4.8/5.0 (1783)
  • Fall 2025 Top Performer Knowledge Management Software
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11Testimonials

  • "I could not be happier with our decision to use KPS Universal Knowledge in our contact centre. Our team is finding answers quickly, enabling us to provide timely and accurate …

    Shannon Spivey Customer Relationship Manager

  • “This would significantly improve the call handling process for both experienced and new staff”

    Leading Online Retail Company

  • “What are the trends and statistics for using self-serve in your industry.”

    ContactBabel
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26 Case Studies

  • Silah Gulf Knowledge Management Software for Web Self Service

  • Sunrise Software Knowledge Management Solution for Help-desk and Customer Service Centres

  • Unfortunately the Lack of Trust and Poor Customers Services experiences can often …

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Additional Knowledge Powered Solutions Information & Resources

Read Knowledge Powered Solutions Reviews, Testimonials & Customer References from 11 real Knowledge Powered Solutions customers.

Browse Knowledge Powered Solutions Case Studies, Customer Success Stories, & Customer References from 26 businesses that use Knowledge Powered Solutions.

FeaturedCustomers has 1,905,299+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.