Knowledge Powered Solutions References Capped?

Access even more references from these marketplace competitors

Work at
Knowledge Powered Solutions?
Upgrade Profile
  • 4.8 / 5.0 (913)
    9+ References
  • 4.8 / 5.0 (3320)
    Premium 174+ References
  • 4.7 / 5.0 (5146)
    Verified 446+ References

Knowledge Powered Solutions

Read 11 Knowledge Powered Solutions reviews and testimonials from customers, explore 29 case studies and customer success stories, and watch customer videos to see why companies chose Knowledge Powered Solutions as their Knowledge Management Software

Knowledge Powered Solutions (KPS) offers Knowledge Management Software that improves customer service at the same time as delivering operational efficiencies for many organisations across different industry sectors. KPS specialises in providing Knowledge Management solutions for Internal Knowledge Management, Contact Centres, Service Desks, Shared Service Environments and Web Self-Service. They provide knowledge management (km) solutions that deliver efficiency savings, enhanced staff performance and increased customer service for organisations across the world.

Show more
Categories:
  • 11 Testimonials View
  • 29 Case Studies View
  • No
    Videos Yet     Customer Videos
Customer Rating Review Score based on 1928 reference ratings
4.8/5.0 (1928)
  • Fall 2025 Top Performer Knowledge Management Software
    Press Release Report

11Testimonials

  • “Universal Knowledge has allowed the team to significantly improve the quality and service that we can provide, with a reduction in AHT and significant reductions in message errors and scheduling.”

    Shelby Smith Director

  • “What are the trends and statistics for using self-serve in your industry.”

    ContactBabel

  • "I could not be happier with our decision to use KPS Universal Knowledge in our contact centre. Our team is finding answers quickly, enabling us to provide timely and accurate …

    Shannon Spivey Customer Relationship Manager
10 more testimonials currently locked

29 Case Studies

  • Crown Commercial Service Supplier - Customer Case Study

  • Public Health Advice Contact Centre goes live in under 10 days with …

  • Baldwin County Commission Customer Service Advisors provide expert advice and guidance to …

    Shannon Spivey Customer Relationship Manager
28 more case studies currently locked

Additional Knowledge Powered Solutions Information & Resources

Read Knowledge Powered Solutions Reviews, Testimonials & Customer References from 11 real Knowledge Powered Solutions customers.

Browse Knowledge Powered Solutions Case Studies, Customer Success Stories, & Customer References from 29 businesses that use Knowledge Powered Solutions.

FeaturedCustomers has 2,024,261+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.