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Knowledge Powered Solutions

Read 11 Knowledge Powered Solutions reviews and testimonials from customers, explore 29 case studies and customer success stories, and watch customer videos to see why companies chose Knowledge Powered Solutions as their Knowledge Management Software

Knowledge Powered Solutions (KPS) offers Knowledge Management Software that improves customer service at the same time as delivering operational efficiencies for many organisations across different industry sectors. KPS specialises in providing Knowledge Management solutions for Internal Knowledge Management, Contact Centres, Service Desks, Shared Service Environments and Web Self-Service. They provide knowledge management (km) solutions that deliver efficiency savings, enhanced staff performance and increased customer service for organisations across the world.

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4.8/5.0 (1958)
  • Fall 2025 Top Performer Knowledge Management Software
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11Testimonials

  • "I could not be happier with our decision to use KPS Universal Knowledge in our contact centre. Our team is finding answers quickly, enabling us to provide timely and accurate …

    Shannon Spivey Customer Relationship Manager

  • "KPS have provided us with a much needed tool for both our internal agents and our customer base, to quickly resolve issues about their plans. Used both internally within our …

    Pan European Financial Services Contact Centre Head of Customer Service

  • “A key aspect to any organisations success is their customer service.”

    Leading Education Institutions Company
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29 Case Studies

  • Unfortunately the Lack of Trust and Poor Customers Services experiences can often …

  • Public Health Advice Contact Centre goes live in under 10 days with …

  • Sheffield City Council Knowledge Management Software Solution for their Contact Centre

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Additional Knowledge Powered Solutions Information & Resources

Read Knowledge Powered Solutions Reviews, Testimonials & Customer References from 11 real Knowledge Powered Solutions customers.

Browse Knowledge Powered Solutions Case Studies, Customer Success Stories, & Customer References from 29 businesses that use Knowledge Powered Solutions.

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