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Knowledge Powered Solutions

Read 11 Knowledge Powered Solutions reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch customer videos to see why companies chose Knowledge Powered Solutions as their Knowledge Management Software

Knowledge Powered Solutions (KPS) offers Knowledge Management Software that improves customer service at the same time as delivering operational efficiencies for many organisations across different industry sectors. KPS specialises in providing Knowledge Management solutions for Internal Knowledge Management, Contact Centres, Service Desks, Shared Service Environments and Web Self-Service. They provide knowledge management (km) solutions that deliver efficiency savings, enhanced staff performance and increased customer service for organisations across the world.

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Customer Rating Review Score based on 1892 reference ratings
4.8/5.0 (1892)
  • Fall 2025 Top Performer Knowledge Management Software
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11Testimonials

  • “The beauty of the KPS system is that it is so simple to use and administer yet delivers so many benefits through our outsourcing operations.”

    Martin Bill Managing Director

  • "KPS were incredibly flexible in their approach to the project, providing us with bespoke training and excellent levels of support whilst we rolled out the Knowledge Base. We look forward …

    Tony Lackey Director

  • “Productivity increased by 12% in 1st line support with proportional reductions in escalations.”

    Devon and Cornwall Police
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26 Case Studies

  • Helping Universities to Save Money and Improve Student Services

  • Sheffield City Council Knowledge Management Software Solution for their Contact Centre

  • Knowledge Management tool significantly improves both quality and service provided to patients

    Shelby Smith Director
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Additional Knowledge Powered Solutions Information & Resources

Read Knowledge Powered Solutions Reviews, Testimonials & Customer References from 11 real Knowledge Powered Solutions customers.

Browse Knowledge Powered Solutions Case Studies, Customer Success Stories, & Customer References from 26 businesses that use Knowledge Powered Solutions.

FeaturedCustomers has 1,976,081+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.