“A key aspect to any organisations success is their customer service.”
"I could not be happier with our decision to use KPS Universal Knowledge in our contact centre. Our team is finding answers quickly, enabling us to provide timely and accurate responses to the citizens of Baldwin County."
HelpDocs makes beautiful, easy to use support pages for product-focused teams. Knowledge bases that're easy to maintain, always relevant, and look great. They're solving customer support at scale with self-serve options that customers actually want to use. Better for your customers, and with a reduction in your support volume, better for your bank balance too.
Nuclino is the easiest way to organize and share knowledge in teams. Create real-time collaborative documents and connect them instantly like in a wiki. Use the tree, board, and graph view to explore and organize your knowledge visually. It's great for meeting notes, product requirements, docs, decisions, and more.
OneBar is a smart knowledge base deeply integrated with Slack. It remembers what your employees ask each other on Slack, helps them to find answers, and automatically populates the knowledge base. OneBar is the easiest way for you to search for things at work. OneBar helps teams to manage their internal knowledge. Use OneBar for - Building a team wiki ,Quickly onboarding new people Tracking and resolving ad-hoc help requests Saving Slack conversations to re-use later.