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“We’ve never had the facility to produce this MI until now, the possibilities for gaining really useful insight into our operation are endless.”
"KPS have provided us with a much needed tool for both our internal agents and our customer base, to quickly resolve issues about their plans. Used both internally within our secure contact centre and embedded within our customer portal, Universal Knowledge by KPS allows us to ensure accurate and timely responses to our customers. With ongoing acquisitions and expansion, our knowledge base has needed to be flexible and scalable. KPS have provided fast and efficient support and we look forward to continuing our relationship with KPS."
Axero Intranet is an award-winning intranet and employee experience platform. Hundreds of companies use Axero Intranet to communicate, collaborate, manage tasks, organize content and develop their company culture. Down with legacy intranets and document dumping grounds that are difficult to update and impossible to maintain. Our unified suite makes it easier than ever to launch modern intranets, employee hubs, enterprise portals & more. Connect your workforce in one integrated platform.
Heroic Knowledge Base Themes & Plugins for WordPress. Products to reduce your support tickets and give you happier customers. They've created the most popular range of self-service support themes available for WordPress, helping small & large businesses reduce their support cost and give a better experience to their customers.
OneBar is a smart knowledge base deeply integrated with Slack. It remembers what your employees ask each other on Slack, helps them to find answers, and automatically populates the knowledge base. OneBar is the easiest way for you to search for things at work. OneBar helps teams to manage their internal knowledge. Use OneBar for - Building a team wiki ,Quickly onboarding new people Tracking and resolving ad-hoc help requests Saving Slack conversations to re-use later.
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