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Knowledge Powered Solutions Case Studies

  • UK Central And Local Government Service Delivery - Customer Case Study

  • Sunrise Software Knowledge Management Solution for Help-desk and Customer Service Centres

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    4.7 / 5.0
    Customer References33 total
    About

    HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and build loyal relationships.

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    4.7 / 5.0
    Customer References19 total
    About

    Heroic Knowledge Base Themes & Plugins for WordPress. Products to reduce your support tickets and give you happier customers. They've created the most popular range of self-service support themes available for WordPress, helping small & large businesses reduce their support cost and give a better experience to their customers.

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    4.7 / 5.0
    Customer References8 total
    About

    OneBar is a smart knowledge base deeply integrated with Slack. It remembers what your employees ask each other on Slack, helps them to find answers, and automatically populates the knowledge base. OneBar is the easiest way for you to search for things at work. OneBar helps teams to manage their internal knowledge. Use OneBar for - Building a team wiki ,Quickly onboarding new people Tracking and resolving ad-hoc help requests Saving Slack conversations to re-use later.

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