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Helpjuice Case Studies

  • Retail Office Equipment Company Saw Reduction of Training Time by 70% Since Using Helpjuice

    Ryan PuccinelliChief Culture Officer

  • How Master Builders Association of Victoria Reduced Support by 30% with Helpjuice

    Elmer Roderick BoolDatabase Expert
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    4.7 / 5.0
    Customer References50 total
    About

    AnswerHub is a robust developer relations software that gives you everything you need to build, manage, and grow a thriving internal or external online community to share knowledge. Users can capture, organize, and share knowledge in a variety of ways including questions and answers, ideas, and knowledge base articles. Built-in gamification helps to engage and identify topic experts to allow for easy question routing. Advanced features like moderation, user management, access control, and role-based permissions give administrators everything they need to control the content, users, and access to the knowledge in their community. AnswerHub can also be customized to look and feel however you'd like with its built-in theming and plug-in engines. Rest API and SDK access give you all of the tools you need to build on your own or let AnswerHub's professional services team help.

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    4.7 / 5.0
    Customer References90 total
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    Stack Overflow is the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. More than 50 million professional and aspiring programmers visit Stack Overflow each month to help solve coding problems, develop new skills, and find job opportunities.

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    Customer References27 total
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    Wix Answers is a unified customer support solution that puts the agent-customer interactions in one single view. Driven by self-service and intuitive UI, the agent’s time is spent only on what’s actually needed: delivering spot-on answers and increasing customer satisfaction. All support channels working together to give insight into the most common customer pain points to build a better product and guarantee customer retention.

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