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"Our incident response times have improved by 50% and there has been increased accountability across the department as a result of this accurate monitoring and reporting. This meant that we have been able to grow our client base and increase staff productivity, with each consultant now handling 15% more calls."
"HEAT Service Management is an extremely important business system that supports us in maintaining our position as one of the best airports in the world."
MaaS360 by Fiberlink is the trusted enterprise mobility management solution to thousands of customers worldwide -- from Fortune 500 companies to small businesses. MaaS360 makes working in a mobile world simple and safe by delivering comprehensive mobile security and management for applications, content, email, and devices. Instantly accessible from the web, MaaS360 is easy to use and maintain and provides the flexibility organizations need to fully embrace mobility in every aspect of their business. Backed by the most responsive support in the industry, MaaS360 put their customers first by providing them with the best user experience for IT and employees.
EasyVista is a leading IT software provider delivering comprehensive IT solutions, including service management, remote support, IT monitoring, and self-healing technologies. They empower companies to embrace a customer-focused, proactive, and predictive approach to IT service, support, and operations. EasyVista is dedicated to understanding and exceeding customer expectations, ensuring seamless and superior IT experiences. Today, EasyVista supports more than 3,000 companies worldwide in accelerating digital transformation, enhancing employee productivity, reducing operating costs, and boosting satisfaction for both employees and customers across various industries, including financial services, healthcare, education, and manufacturing.
Jira Service Desk is easy to use, simple to setup, and has everything you need for IT support and customer service. It can manage all your email and support requests in one place, and never miss a Service Level Agreement with automated alerts.
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