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"Our incident response times have improved by 50% and there has been increased accountability across the department as a result of this accurate monitoring and reporting. This meant that we have been able to grow our client base and increase staff productivity, with each consultant now handling 15% more calls."
"HEAT Service Management is an extremely important business system that supports us in maintaining our position as one of the best airports in the world."
EasyVista is a leading IT software provider delivering comprehensive IT solutions, including service management, remote support, IT monitoring, and self-healing technologies. They empower companies to embrace a customer-focused, proactive, and …
Freshservice provides an intelligent, right-sized service management solution for modern businesses of all sizes. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and …
Jira Service Desk is easy to use, simple to setup, and has everything you need for IT support and customer service. It can manage all your email and support requests …
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