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Heat Software

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Read 50 Heat Software reviews and testimonials from customers, explore 47 case studies and customer success stories, and watch 4 customer videos to see why companies chose Heat Software as their Remote Support Software

HEAT Software is a leading provider of Cloud Service Management and Unified Endpoint Management software solutions for organizations of all sizes. With its suite of applications, HEAT Software is the only company in the world that provides, from a single platform, Service Management and Unified Endpoint Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of endpoints every day for thousands of leading organizations across IT, HR, Facilities, Finance, Customer Service and other enterprise functions. Its customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity.

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Customer Rating Review Scorebased on 3047 reference ratings
4.7/5.0 (3047)

50Testimonials

  • "HEAT self-service was such a success in the business that it is now being used across our ERP, human resources, marketing and graphic design departments. It enabled us to reduce our help desk head count from five agents to three and at the same time greatly improve our service levels and compliance with SLAs. It is the biggest successful contribution that the IT department has made to the overall business over the past five years."

    Riaan van der Westhuizen
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47 Case Studies

  • Queensland University of Technology Wins Students’ Respect with HEAT Service Management

    Carmel BrownManager of Service Design and Business Processes
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4 Customer Videos

  • Play Video
    Thomas SmithDirector, Information Technology Support
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Additional Heat Software Information & Resources

Read Heat Software Reviews, Testimonials & Customer References from 50 real Heat Software customers.

Browse Heat Software Case Studies, Customer Success Stories, & Customer References from 47 businesses that use Heat Software.

Watch Heat Software Customer Videos to learn why 4 businesses chose Heat Software.

FeaturedCustomers has 1,824,356+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.