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HEAT Software is a leading provider of Cloud Service Management and Unified Endpoint Management software solutions for organizations of all sizes. With its suite of applications, HEAT Software is the only company in the world that provides, from a single platform, Service Management and Unified Endpoint Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of endpoints every day for thousands of leading organizations across IT, HR, Facilities, Finance, Customer Service and other enterprise functions. Its customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity.
"Our partnership with HEAT Software allows us to be the trusted resource with our customers and provide them superior product expertise coupled with extensive business process knowledge to enhance their …
"We chose FrontRange because we wanted to carry out our process evaluation hand-in-hand with the solution using its predefined ITIL processes."
"Our incident response times have improved by 50% and there has been increased accountability across the department as a result of this accurate monitoring and reporting. This meant that we …
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