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Heat Software

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Read 50 Heat Software reviews and testimonials from customers, explore 47 case studies and customer success stories, and watch 4 customer videos to see why companies chose Heat Software as their Remote Support Software

HEAT Software is a leading provider of Cloud Service Management and Unified Endpoint Management software solutions for organizations of all sizes. With its suite of applications, HEAT Software is the only company in the world that provides, from a single platform, Service Management and Unified Endpoint Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of endpoints every day for thousands of leading organizations across IT, HR, Facilities, Finance, Customer Service and other enterprise functions. Its customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity.

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  • 50 Testimonials View
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Customer Rating Review Score based on 3280 reference ratings
4.7/5.0 (3280)

50Testimonials

  • "We needed accurate, measurable reporting to identify where improvements could be made in our internal processes and to enable evaluation of service levels against internal SLAs. The IT department is …

    Graham Reid Manager: IT Infrastructure and Procurement

  • "The features offered and the cost/benefit analysis layed a major role in our decision. We’re very pleased that we have chosen HEAT Software. All of our requirements were fully met."

    Dustin John Network & System Administrator

  • "HEAT self-service was such a success in the business that it is now being used across our ERP, human resources, marketing and graphic design departments. It enabled us to reduce …

    Riaan van der Westhuizen
49 more testimonials currently locked

47 Case Studies

  • John C. Lincoln Hospital - Customer Case Study

    Rob Israel CIO

  • HEAT LANrev Provides Valuable Computer Asset Management at Northwestern

    Ryan Nix Senior IT Consultant

  • Baylor University Centralizes help Desk, Achieves new levels of efficiency, Customer Service …

    Vicky Gerik Director of Disruptive Systems and Services for Information Technology Services
46 more case studies currently locked

4 Customer Videos

  • Total Wine & More - Customer Success Story (Candice Peacock - IT Service Desk Manager)
    Play Video
    Candice Peacock IT Service Desk Manager
  • Southern Ute Growth Fund - Customer Success Story (Rolfe Spiegle - Network Manager)
    Play Video
    Rolfe Spiegle Network Manager
  • Service Corporation International - Customer Success Story (Thomas Smith - Senior IT Manager)
    Play Video
    Thomas Smith Director, Information Technology Support
3 more videos currently locked

Additional Heat Software Information & Resources

Read Heat Software Reviews, Testimonials & Customer References from 50 real Heat Software customers.

Browse Heat Software Case Studies, Customer Success Stories, & Customer References from 47 businesses that use Heat Software.

Watch Heat Software Customer Videos to learn why 4 businesses chose Heat Software.

FeaturedCustomers has 1,901,001+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.