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HEAT Software is a leading provider of Cloud Service Management and Unified Endpoint Management software solutions for organizations of all sizes. With its suite of applications, HEAT Software is the only company in the world that provides, from a single platform, Service Management and Unified Endpoint Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of endpoints every day for thousands of leading organizations across IT, HR, Facilities, Finance, Customer Service and other enterprise functions. Its customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity.
"Patching is a huge part of our security strategy. We need to control the patching for our environment, rather than turn on Windows Update for all of our computers, because …
"We were looking for a solution that was capable of performing multiple functions - patch, antivirus, everything - and we wanted it all in one package at a price point …
"There are fewer tickets, partly thanks to the selfservice portal that we developed with HEAT."
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