Haptik References Capped?

Access even more references from these marketplace competitors

Work at
Haptik?
Upgrade Profile
  • 4.8 / 5.0 (2882)
    167+ References
  • 4.7 / 5.0 (4405)
    Premium206+ References
  • 4.8 / 5.0 (2218)
    Verified45+ References
Read 48 Haptik reviews and testimonials from customers, explore 50 case studies and customer success stories, and watch 6 customer videos to see why companies chose Haptik as their Conversational AI

Haptik is one of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations till date. The company’s intelligent virtual assistant solutions enable Fortune 500 brands globally to enhance customer experience, while saving costs and increasing sales. Haptik has been the recipient of several industry accolades, including the Frost & Sullivan Award for Conversational AI Company of the Year 2018, and recognition as one of the Top 25 AI Companies in the World 2018 by AI Time Journal. Haptik’s leading clients and partners include Samsung, Oyo Rooms, KFC, Coca-Cola, Tata Group, Club Mahindra, Zurich Insurance among others.

Show more
Category:
Customer Rating Review Scorebased on 2179 reference ratings
4.8/5.0 (2179)
  • Top Performer 2025 2025
    Fall 2025Top PerformerConversational Marketing Software
    Press ReleaseReport

48Testimonials

  • "Haptik has been instrumental in our support scaling efforts by helping our customers with the most accurate solutions across channels. Since partnering with Haptik we’ve been able to reduce our support wait times by almost half, thereby reinventing our digital DNA through innovation and operational excellence and achieve impactful improvements in customer experience."

    Chris LipmanChief Customer Officer
47 more testimonialscurrently locked

50 Case Studies

  • How Haptik Enabled OYO to Leverage WhatsApp For Customer Service

    Varitant GoyalProduct Manager
49 more case studiescurrently locked

6 Customer Videos

5 more videoscurrently locked

Additional Haptik Information & Resources

Read Haptik Reviews, Testimonials & Customer References from 48 real Haptik customers.

Browse Haptik Case Studies, Customer Success Stories, & Customer References from 50 businesses that use Haptik.

Watch Haptik Customer Videos to learn why 6 businesses chose Haptik.

FeaturedCustomers has 1,875,090+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.