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Read 40 Haptik reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch 6 customer videos to see why companies chose Haptik as their Conversational AI

Haptik is one of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations till date. The company’s intelligent virtual assistant solutions enable Fortune 500 brands globally to enhance customer experience, while saving costs and increasing sales. Haptik has been the recipient of several industry accolades, including the Frost & Sullivan Award for Conversational AI Company of the Year 2018, and recognition as one of the Top 25 AI Companies in the World 2018 by AI Time Journal. Haptik’s leading clients and partners include Samsung, Oyo Rooms, KFC, Coca-Cola, Tata Group, Club Mahindra, Zurich Insurance among others.

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Customer Rating Review Scorebased on 1951 reference ratings
4.8/5.0 (1951)
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    Fall 2024Top PerformerConversational Marketing Software
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40Testimonials

  • "With the Haptik chatbot, our customers can easily reach out to us through WhatsApp and get their queries resolved in a matter of seconds. The chatbot is intuitive and easy to use, and it has significantly reduced the number of calls to our call center."

    Manish RohillaDeputy Manager, Marketing
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41 Case Studies

  • Hathway enhances First Resolution Time by 60x using Haptik's AI Chatbot

    Anil JhambChief Customer Service Officer
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6 Customer Videos

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Additional Haptik Information & Resources

Read Haptik Reviews, Testimonials & Customer References from 40 real Haptik customers.

Browse Haptik Case Studies, Customer Success Stories, & Customer References from 41 businesses that use Haptik.

Watch Haptik Customer Videos to learn why 6 businesses chose Haptik.

FeaturedCustomers has 1,804,782+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.