Haptik References Capped?

Access even more references from these marketplace competitors

Work at
Haptik?
Upgrade Profile
  • 4.8 / 5.0 (1529)
    Verified 18+ References
  • 4.7 / 5.0 (4079)
    Verified 166+ References
  • 4.8 / 5.0 (2540)
    Verified 92+ References

Haptik

Read 48 Haptik reviews and testimonials from customers, explore 50 case studies and customer success stories, and watch 6 customer videos to see why companies chose Haptik as their Conversational AI

Haptik is one of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations till date. The company’s intelligent virtual assistant solutions enable Fortune 500 brands globally to enhance customer experience, while saving costs and increasing sales. Haptik has been the recipient of several industry accolades, including the Frost & Sullivan Award for Conversational AI Company of the Year 2018, and recognition as one of the Top 25 AI Companies in the World 2018 by AI Time Journal. Haptik’s leading clients and partners include Samsung, Oyo Rooms, KFC, Coca-Cola, Tata Group, Club Mahindra, Zurich Insurance among others.

Show more
Categories:
  • 48 Testimonials View
  • 50 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 2342 reference ratings
4.8/5.0 (2342)
  • Fall 2025 Top Performer Conversational Marketing Software
    Press Release Report

48Testimonials

  • "We launched Haptik just as the Covid crisis hit, and there is no doubt that it has helped us maintain a high level of customer satisfaction and one of the …

    Bruce Schwack Chief Communications Officer

  • "We've found that Haptik's chatbots are one of the strongest, most technologically advanced in the market and understand the end consumer sentiment extremely well. Our success this IPL season with …

    Harsh Jain Chief Executive Officer and Co-Founder

  • "We believe WhatsApp is a powerful platform for customer engagement and instant user gratification. By leveraging WhatsApp Business APIs integrated with our core business application platforms, we have just unboxed …

    Mukul Jain Chief Technology Officer
47 more testimonials currently locked

50 Case Studies

  • Making Online Investments easier with a WhatsApp Chatbot

    Shrini Viswanath Co-Founder

  • How Haptik Redefined Customer Engagement For BankBazaar

    Ashwin CT Sr. Manager Digital Marketing

  • How JioMart Handles 40% of Customer Support on WhatsApp

    Isha Ambani Director of Reliance Retail
49 more case studies currently locked

6 Customer Videos

5 more videos currently locked

Additional Haptik Information & Resources

Read Haptik Reviews, Testimonials & Customer References from 48 real Haptik customers.

Browse Haptik Case Studies, Customer Success Stories, & Customer References from 50 businesses that use Haptik.

Watch Haptik Customer Videos to learn why 6 businesses chose Haptik.

FeaturedCustomers has 1,911,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.