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Fireflies.ai is bringing the voice of the customer to every person inside your organization. Imagine being able to automatically enrich your CRM and remember every conversation you've ever had without lifting a finger. There is a tremendous amount of gold buried inside your customer conversations. They want to help you unlock that data in the most seamless way possible by capturing your calls and meetings.
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Prodigal is a cloud-based Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance. Collection agencies, healthcare providers, and lenders depend on Prodigal to unlock insights that drive win-win financial outcomes. With decades of industry and data science expertise, Prodigal’s team is ready to work with clients to optimize operations and quality assurance. Nearly one in five U.S. borrowers have already engaged with Prodigal during more than 200 million interactions.
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Refract empowers Sales Management to identify and immediately improve, costly mistakes, errors and missed opportunities their sales teams make every day. In all sectors, providing coaching and feedback are essential to individual and organisational development. Whether in training, learning or on the job performance providing appraisal – praise, ideas and corrective feedback, is key to improving performance.
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