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Haptik Testimonials

  • "We believe WhatsApp is a powerful platform for customer engagement and instant user gratification. By leveraging WhatsApp Business APIs integrated with our core business application platforms, we have just unboxed the beginning of what we’ll be able to do to reach our diverse customers with personalized experiences. Now that we can reach more people in the language they prefer, it sets the right foundation for us to build the best possible customer experiences moving forward."

  • "We've found that Haptik's chatbots are one of the strongest, most technologically advanced in the market and understand the end consumer sentiment extremely well. Our success this IPL season with over 40 million users would not have been possible without Haptik's chatbot being the wind beneath our wings."

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    4.7 / 5.0
    Customer References88 total
    About

    Balto's best-in-class AI listens to both sides of your agents’ conversations and provides real-time guidance, resulting in happier customers, increased revenue, and perfect conversations on every call.

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    4.7 / 5.0
    Customer References51 total
    About

    Tethr is an enterprise listening platform that surfaces insights from customer interactions (phone calls, chats, emails) that organizations can immediately put to use to drive improvements in customer experience and sales while reducing operating costs. Customers are using Tethr to quickly, easily and accurately turn large amounts of unstructured voice of customer conversation data into insights that fuel smarter decisions and improved business performance, enabling them to become Listening Enterprises.

  • Reference Rating
    4.7 / 5.0
    Customer References136 total
    About

    Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. They make it possible for every voice, on every call, to be truly heard.

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