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Haptik Testimonials

  • "The Godrej Advantis chatbot on ET & TOI articles has provided us with an innovative platform to showcase the product benefits & features. AI powered Smart Ads solution by Haptik is in sync with our philosophy to power tech driven experiences for all our customers."

  • "Ensuring seamless last-mile delivery requires precision and efficiency. A common challenge arises when a delivery partner reaches the designated location only to find the recipient unavailable. Manually coordinating with customers in such instances can lead to inefficiencies and added complexities. Blue Dart sought a solution to enhance delivery accuracy by confirming recipient availability in advance, optimizing the process for both customers and delivery teams. Jio Haptik’s WhatsApp chatbot has significantly enhanced the delivery accuracy by confirming recipient availability in advance, optimizing the process for both customers and delivery teams."

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    4.7 / 5.0
    Customer References167 total
    About

    Fireflies.ai is bringing the voice of the customer to every person inside your organization. Imagine being able to automatically enrich your CRM and remember every conversation you've ever had without lifting a finger. There is a tremendous amount of gold buried inside your customer conversations. They want to help you unlock that data in the most seamless way possible by capturing your calls and meetings.

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    4.7 / 5.0
    Customer References75 total
    About

    Quiq makes it easy for customers to interact with a company via Messaging. Customers can now engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for help with their pre-sales questions and post-sales support. Their mission is to improve the way customers communicate with companies. They believe mobile message-driven communications will replace a significant portion of the traditional phone and email interactions, reducing costs while improving customer satisfaction. Quiq makes it easy for customers to contact a business via Messaging, the preferred channel already in use with their friends and family.

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    4.7 / 5.0
    Customer References39 total
    About

    User.com is a full-stack marketing automation platform that helps businesses grow faster. Marketing, sales and customer service teams from around the world use team consists of people who always reach out for more and don’t understand the meaning of the word ‘impossible’. This way, within two years from launch have become one of fastest growing start-ups in Poland.

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