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Haptik Testimonials

  • "With the Haptik chatbot, our customers can easily reach out to us through WhatsApp and get their queries resolved in a matter of seconds. The chatbot is intuitive and easy to use, and it has significantly reduced the number of calls to our call center."

    Manish RohillaDeputy Manager, Marketing

  • "Haptik is a fantastically committed team. They truly understand their business and they go really deep to understand their customers’ issues. Combining human empathy with AI has been instrumental in bringing life to our IVA. As we add new customers every day, the IVA seamlessly handles 70% of query flow, helping us achieve incredible customer satisfaction rates, exceeding anything ever seen before."

    MVS MurthyHead – Marketing & Digital
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    4.7 / 5.0
    Customer References167 total
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    Fireflies.ai is bringing the voice of the customer to every person inside your organization. Imagine being able to automatically enrich your CRM and remember every conversation you've ever had without lifting a finger. There is a tremendous amount of gold buried inside your customer conversations. They want to help you unlock that data in the most seamless way possible by capturing your calls and meetings.

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    4.7 / 5.0
    Customer References75 total
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    Quiq makes it easy for customers to interact with a company via Messaging. Customers can now engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for help with their pre-sales questions and post-sales support. Their mission is to improve the way customers communicate with companies. They believe mobile message-driven communications will replace a significant portion of the traditional phone and email interactions, reducing costs while improving customer satisfaction. Quiq makes it easy for customers to contact a business via Messaging, the preferred channel already in use with their friends and family.

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    4.7 / 5.0
    Customer References91 total
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    Boost.ai is a Scandinavian software company that specializes in conversational artificial intelligence (AI). With tireless dedication to machine learning, they have developed the world’s most complete software for building, implementing and operating digital advisors powered by their market-leading conversational AI. Taking advantage of robust natural language technology, unlimited scalability, enterprise-level security and best-in-class privacy features, their numerous clients can rest assured that they provide the level of service their customers of the future expect today.

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