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Haptik Testimonials

  • "With the Haptik chatbot, our customers can easily reach out to us through WhatsApp and get their queries resolved in a matter of seconds. The chatbot is intuitive and easy to use, and it has significantly reduced the number of calls to our call center."

    Manish RohillaDeputy Manager, Marketing

  • "Our digital commerce platforms of Reliance Digital and JioMart provide a comprehensive omni-channel network, enabling us to deliver 93 per cent online orders from stores within 6 hours."

    Isha AmbaniDirector of Reliance Retail
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    4.7 / 5.0
    Customer References17 total
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    Refract empowers Sales Management to identify and immediately improve, costly mistakes, errors and missed opportunities their sales teams make every day. In all sectors, providing coaching and feedback are essential to individual and organisational development. Whether in training, learning or on the job performance providing appraisal – praise, ideas and corrective feedback, is key to improving performance.

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    4.7 / 5.0
    Customer References51 total
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    Tethr is an enterprise listening platform that surfaces insights from customer interactions (phone calls, chats, emails) that organizations can immediately put to use to drive improvements in customer experience and sales while reducing operating costs. Customers are using Tethr to quickly, easily and accurately turn large amounts of unstructured voice of customer conversation data into insights that fuel smarter decisions and improved business performance, enabling them to become Listening Enterprises.

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    Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels.

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