Haptik Testimonials

"We wanted a chatbot where we get good customer service and an easy integration process. Haptik solved both of our issues. The integration was smooth and their support team was quick to resolve all queries. Haptik platform had a lot of flexibility for controlling the user experience, it gave us the opportunity to minimize our man-hours spent on answering static queries. The overall experience has been fantastic!"

"The implementation of Haptik’s AI chatbot for multi-channel engagement has been a game-changer for Travelxp. It’s helped us streamline journeys, substantially improve response times, and personalize recommendations for higher conversions and customer satisfaction. Shifting from manual workflows to highly efficient AI-driven processes has transformed traveler engagement across Travelxp’s channels, ensuring our services are aligned to meet evolving customer expectations and positioning us at the forefront of travel service innovation."