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"Haptik has helped us better understand and execute the order management cycle. Moreover, we’ve overcome the operational challenges owing to network issues by leaps and bounds."
"We launched Haptik just as the Covid crisis hit, and there is no doubt that it has helped us maintain a high level of customer satisfaction and one of the highest NPS scores in the country. WFH and increasingly high volumes have put additional strain on our CS team, but Haptik and our brilliant bot Netty have risen to the occasion and helped us deal with these pressures."
Pypestream is conversational AI built for scale. Built to usher the customer-centric enterprise into the digital age with “always-on” automation. No more single-task chatbots, no more embarrassing NPS scores and no more cobbling together technologies from multiple vendors. Elevate your customer experience with the power of a full-stack platform, military-grade security, and the only patented B2C messaging carrier purpose-built to handle any volume.
Quiq makes it easy for customers to interact with a company via Messaging. Customers can now engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for help with their pre-sales questions and post-sales support. Their mission is to improve the way customers communicate with companies. They believe mobile message-driven communications will replace a significant portion of the traditional phone and email interactions, reducing costs while improving customer satisfaction. Quiq makes it easy for customers to contact a business via Messaging, the preferred channel already in use with their friends and family.
User.com is a full-stack marketing automation platform that helps businesses grow faster. Marketing, sales and customer service teams from around the world use team consists of people who always reach out for more and don’t understand the meaning of the word ‘impossible’. This way, within two years from launch have become one of fastest growing start-ups in Poland.
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