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Haptik Case Studies

  • How Tally implemented a 24/7 Sales Assistant using Haptik

    Kapil ThukralDigital Marketing Head

  • How Haptik Helped IIFL Reduce its Operational Cost and Improve Customer Experience

    Dharmender NarangEVP & Chief Customer Experience Officer
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    4.7 / 5.0
    Customer References22 total
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    Interactions provides Intelligent Virtual Assistants that seamlessly combine Artificial Intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world.

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    4.7 / 5.0
    Customer References17 total
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    Refract empowers Sales Management to identify and immediately improve, costly mistakes, errors and missed opportunities their sales teams make every day. In all sectors, providing coaching and feedback are essential to individual and organisational development. Whether in training, learning or on the job performance providing appraisal – praise, ideas and corrective feedback, is key to improving performance.

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    4.7 / 5.0
    Customer References51 total
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    Tethr is an enterprise listening platform that surfaces insights from customer interactions (phone calls, chats, emails) that organizations can immediately put to use to drive improvements in customer experience and sales while reducing operating costs. Customers are using Tethr to quickly, easily and accurately turn large amounts of unstructured voice of customer conversation data into insights that fuel smarter decisions and improved business performance, enabling them to become Listening Enterprises.

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