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Haptik Case Studies

  • How India’s Leading Digital Lending App Enabled Instant Credit Disbursal on WhatsApp

    Prateek Singh KushwahProduct Manager

  • How CEAT tailored a ‘Frictionless’ Customer Experience using AI

    Mahesh SoniSr Lead Digital Channel Experience
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    4.7 / 5.0
    Customer References88 total
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    Balto's best-in-class AI listens to both sides of your agents’ conversations and provides real-time guidance, resulting in happier customers, increased revenue, and perfect conversations on every call.

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    4.7 / 5.0
    Customer References75 total
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    Quiq makes it easy for customers to interact with a company via Messaging. Customers can now engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for help with their pre-sales questions and post-sales support. Their mission is to improve the way customers communicate with companies. They believe mobile message-driven communications will replace a significant portion of the traditional phone and email interactions, reducing costs while improving customer satisfaction. Quiq makes it easy for customers to contact a business via Messaging, the preferred channel already in use with their friends and family.

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    4.7 / 5.0
    Customer References80 total
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    Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels.

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