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Haptik Case Studies

  • How Travelxp Achieved 30% Higher Retention with AI-Powered Engagement

    Tanay ChothaniChief Executive Officer

  • How Blue Dart Streamlined Shipment Delivery with WhatsApp Chatbot to Achieve 2.5x ROI

    Elton DSouzaGM - Customer Digital Solutions
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    Interactions provides Intelligent Virtual Assistants that seamlessly combine Artificial Intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world.

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    LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.

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    Pypestream is conversational AI built for scale. Built to usher the customer-centric enterprise into the digital age with “always-on” automation. No more single-task chatbots, no more embarrassing NPS scores and no more cobbling together technologies from multiple vendors. Elevate your customer experience with the power of a full-stack platform, military-grade security, and the only patented B2C messaging carrier purpose-built to handle any volume.

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