Improving customer service and safety with integration and automation
Canadian Communications Innovator Consolidates to One Centralized System for Multi-Channel Customer Interaction
Brazilian bank invests in cloud contact center for scalability and innovation
Welsh Water Transforms its Customer Service Strategy with Genesys
Western Union Automates Payment Services with Self-Service Solutions
ZON Improves Customer Experience with Genesys Solutions for Virtual Customer Service
ZoomSystems Transforms Contact Center Operations and Improves Agent Metrics
How Genesys supports the TELUS CX Vision by enabling closed loop communication and an omnichannel experience
Tata Sky creates visibility and improves efficiency Media company takes control of customer needs
Connecting Global Support in the Cloud with the Genesys Customer Experience Platform
Fair and efficient work distribution boosts customer and agent satisfaction gains
Customer Service Benefits From Innovation and Automation
UniCredit reaps the rewards of seamlessly integrated, modular technology to meet increasing customer demands
India’s largest private bank transforms its customer experience with Genesys
On-Time Delivery of an Excellent Customer Experience
FeaturedCustomers has 1,828,211+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.