Back to Profile

496 Genesys Case Studies

Industry
Company Size
15 per page
  • 15
Reset

  • QBE - Customer Case Study

    Scott Paterson Global Unified Comms and Collaborating Manager

  • ATB Financial - Customer Case Study

    Dwayne Calder Managing Director, Insight and Enablement

  • InspiriTec boosts efficiency and decreases AHT by 15% with Genesys Cloud

    John Connolly President and CEO

  • Smollan transforms customer engagement with scalable, future-proof platform

    Annie Padayachee

  • AO.com delivers unbeatable service and choice to customers while enabling their agents to work smarter

    David Atherton Director of Customer Experience

  • A move to omnichannel customer experience makes Cielo more accessible

    Nicolas Wsevolojskoy

  • How replacing a multi-vendor system with a unified platform created a seamless and simple customer experience

    Nikhil Godbole Head of Customer Service

  • Boosting the China tourism experience to a new level

    Li Nong Chief Marketing Officer

  • Achmea Holding NV bringing everyone together

    Bert Boesveld Architect CC Infra

  • Habitat fosters innovation and delivers customer experience excellence through effective resource optimization

    Valenzuela Meneses Remote Channel Assistant Manager

  • Akbank differentiates customer experience with video engagement and social media

    Ender Durukan Senior VP Contact Centers

  • Al Romansiah Serving Up Fine Food With an Unbeatable Customer Experience

    Abduljalil Dabwan Head of IT

  • Saudi Group Improves customer satisfaction and compliance

    Yousef Almajdouie CEO

  • Credit union improves member services and agent performance

    Dylan Mathews Director of IT

  • An Post, the Irish postal service, set about addressing a series of issues, which were impacting service quality to their customers

    Aidan Hughes Customer Service Manager
FeaturedCustomers has 1,911,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.