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496 Genesys Case Studies

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  • Delivering a customer-first experience with PureCloud

    Yasutaka NakaneCustomer Support Office - Senior Vice President

  • HSBC predicts $60 million in three-year value from Genesys Cloud AI orchestration

    Paulette ToyntonGlobal Head of Channel Service and Customer

  • ATB Financial - Customer Case Study

    Dwayne CalderManaging Director, Insight and Enablement

  • How Atento Partnered with Genesys to Transform Back-Office Operations and Deliver Industry-Leading Customer Experience

    Jose Carlos RochaProjects and Business Support Director

  • Outbound Call Outsourcing Assures Turkish Banks’ Success

    Celalettin OzturkCIC Telephony Group Manager Network Security & Communication Services

  • Genesys PureConnect Suite streamlines consumer electronics retailer operations

    Jerry ZorekBusiness Development Manager

  • Making eCommerce Run More Efficiently With a Personal Touch

    Alessandro CernigliaroChief Operating Officer

  • BARMER builds a user-friendly digital front door

    Jörg KaiserHead of Call Centers

  • Blinds.com deploys Genesys Interaction Process Automation

    Martin ClaggettDirector of Operations

  • Cloud solution assures consistent customer experience

    Shane KinahanHead of Contact Centre

  • Genesys Enterprise Workload Management boosts BlueLink contact center performance and central oversight for world-renowned brands

    Marc BreinerDirector of Operations

  • Bpost chooses Genesys app automation platform solutions

    Wim De GroeveOperations and Organization Manager

  • Camden Property Trust deploys Genesys Interaction Process Automation

    Alison HallDirector

  • All-in-one contact center suite helps credit union expand

    Jennifer WillisContact Center Branch Manager

  • CAPITAL Card Services gets performance boost with all-in-one communications software

    Jill PointSenior Vice President
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