453 Genesys Case Studies

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  • Boosting client service by streamlining the contact center

  • Bank Transforms its Channel Strategy for Customer Service Excellence

  • Empowering a member-first culture

  • Outbound Call Outsourcing Assures Turkish Banks’ Success

  • Genesys PureConnect Suite streamlines consumer electronics retailer operations

  • Making eCommerce Run More Efficiently With a Personal Touch

  • BARMER builds a user-friendly digital front door

  • Blinds.com deploys Genesys Interaction Process Automation

  • Cloud solution assures consistent customer experience

  • Genesys Enterprise Workload Management boosts BlueLink contact center performance and central oversight for world-renowned brands

  • Bpost chooses Genesys app automation platform solutions

  • Camden Property Trust deploys Genesys Interaction Process Automation

  • All-in-one contact center suite helps credit union expand

  • CAPITAL Card Services gets performance boost with all-in-one communications software

  • Genesys helps Cegeka, a European ICT solutions provider, offer world-class customer service at lower cost